925 Doroteo Jose St, Santa Cruz, City of Manila, Metro Manila, 1003, PhilippinesHoteldetails anzeigen
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht
Gästebewertungen
3.8/5
Gut
84 Bewertungen
Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
Verifizierte Bewertungen
Lage3.9
Ausstattung3.7
Service3.7
Sauberkeit3.9
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Alle Bewertungen(84)
Positive Bewertungen(72)
Bewertungen mit Fotos/Video(22)
Großartiger Aufenthalt!(19)
Freundliches Personal(19)
Ausgezeichnete Lage(14)
Zu laut(4)
Negative Bewertungen(12)
Anastasiia Gulak
Premier Zimmer
Aufenthalt im Okt. 2023
Pärchen
17 Bewertungen
3.0/5
Gepostet am 21. Nov. 2023
Nachteile: Das Hotel liegt neben einer U-Bahn-Linie (laut) und die Gegend sieht nicht sehr gut aus.
Es gab eine Kakerlake im Zimmer; Das Frühstück ist langweilig und geschmacklos. Kleine Fenster, laute Klimaanlagen.
Vorteile: Für das Geld kann man direkt im Hotel günstig und lecker essen, die Portionen sind groß. Da ist ein Schwimmbecken. Höfliches Personal.
Insgesamt würde ich dieses Hotel nicht noch einmal buchen.
OriginaltextÜbersetzt von Google
Hamirah Gandawaris
Premier Zimmer
Aufenthalt im Juni 2023
Pärchen
25 Bewertungen
2.7/5
Gepostet am 26. Juli 2023
Schmutzige Deluxe-Zimmer, Gebäude ist sehr alt, begrenzte Auswahl an Speisen
OriginaltextÜbersetzt von Google
Die hond
Majestätisches Zimmer
Aufenthalt im Juni 2023
Reise mit Freunden
35 Bewertungen
4.5/5
Großartig
Gepostet am 9. Aug. 2023
Das Personal war sehr freundlich und jederzeit hilfsbereit, das Frühstück ist in Ordnung. Es gibt kein Fitnessstudio und keinen Massageservice, wie es heißt. Aber für den Rest ist es sicherlich ein guter Ort zum Übernachten und Übernachten
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Guten Tag, Herr/Frau! Vielen Dank für Ihre Bewertung zu Ihrem Aufenthalt im Hotel. Dürfen wir fragen, in welchen konkreten Bereichen wir uns verbessern können? Vielen Dank, dass Sie uns die Gelegenheit geben, diese Dinge zu untersuchen und Raum für einige Verbesserungen zu schaffen. Hab einen angenehmen Tag. Beste grüße.
Emily2712
Premier Zimmer
Aufenthalt im Juni 2023
Pärchen
12 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Aug. 2023
Unser Aufenthalt war schön, aber das Frühstück war nicht so toll. In der Nähe der U-Bahn, aber nicht wirklich in den Touristengebieten.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Good day, Sir/Madam! Apologies if your expectations were not met on your stay. We work hard to deliver an exceptional guest experience, and it's apparent in this case, we fell short. For the inconvenience, it caused, I am sorry. The safety of our guests is a priority and such service is an unavoidable necessity that should have been better explained. We hope to make it much better on your next visit. Best regards and have a nice day.
Anonymer Benutzer
Premier Zimmer
Aufenthalt im Mai 2023
Familie
11 Bewertungen
4.5/5
Großartig
Gepostet am 29. Juni 2023
Sehr zuvorkommendes Personal und toller Service. Einfacher Zugang – direkt unterhalb der LRT-Linie von Doroteo Jose gelegen. Insgesamt ist der Preis den Aufenthalt wert. Auf jeden Fall ein Muss😊
OriginaltextÜbersetzt von Google
Gastnutzer
Premier Zimmer
Aufenthalt im Febr. 2023
Pärchen
1 Bewertungen
3.0/5
Gepostet am 7. März 2023
Eines der schlechtesten Zimmer, in denen wir übernachtet haben, und wir zahlten eine ordentliche Menge Geld, um ein kleines, schmutziges und stinkendes Zimmer zu bekommen. Auch der Mitarbeiter an der Rezeption war nicht freundlich und nicht professionell.
OriginaltextÜbersetzt von Google
pnut0420
Majestätisches Zimmer
Aufenthalt im Dez. 2022
Pärchen
19 Bewertungen
3.7/5
Gepostet am 21. Jan. 2023
Das Hotelpersonal war freundlich und hilfsbereit
Der Pool war schön und das Einkaufszentrum war zu Fuß erreichbar
OriginaltextÜbersetzt von Google
Gastnutzer
Majestätisches Zimmer
Aufenthalt im Dez. 2024
Familie
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 19. Jan. 2025
Old hotel but still good.. food is good and all the staff have manners ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Übersetzen
Antwort der Unterkunft: Thank you for your kind review! We’re happy to hear you enjoyed the food and found our staff to be attentive. Your feedback means a lot to us, and we hope to welcome you again soon!Best regards,CrystalReservation Staff
Ron Arvin Ceria
Premier Zimmer
Aufenthalt im Nov. 2024
Reise mit Freunden
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Dez. 2024
ChatGPT
You said:
Manila Grand Opera Hotel review sample
ChatGPT said:
ChatGPT
Here’s a sample review for the Manila Grand Opera Hotel:
Manila Grand Opera Hotel - A Comfortable Stay in the Heart of Manila
I recently stayed at the Manila Grand Opera Hotel and had an overall pleasant experience.
Pros:
Location: The hotel is conveniently located near public transport (LRT station), making it easy to explore Manila's attractions.
Amenities: The hotel has a swimming pool, spa services, and a casino, offering a variety of options for relaxation and entertainment.
Rooms: The rooms were clean and well-maintained, with comfortable beds and basic amenities like Wi-Fi, air conditioning, and a flat-screen TV.
Dining: Their in-house restaurant served delicious Filipino and international dishes. The breakfast buffet was a highlight of my stay.
Cons:
Noise: Since it’s in a busy area, you might hear some street noise, especially during peak hours.
Room size: The standard rooms are a bit small, but they are functional for short stays.
Overall, I recommend the Manila Grand Opera Hotel for budget-conscious travelers seeking a central location with good amenities. It’s a great value for money.
Übersetzen
Antwort der Unterkunft: Thank you for your wonderful review! We're glad you enjoyed our central location, amenities, and dining options. We appreciate your feedback on the noise and room size, and we'll continue to improve for our guests. We hope to welcome you again soon!Best regards,Crystal
Clifford
Premier Zimmer
Aufenthalt im März 2025
Pärchen
5 Bewertungen
2.7/5
Gepostet am 20. Apr. 2025
1st the check in was very slow, had us sit down in lobby and wait to be called on to get checked in . Once we got checked into our room we find the TV is not working. We called and it was like over an hour before someone arrived, then they couldn't fix the problem. Left and never came back . Next morning still no TV , Never came back to fix it. Then we find out that the WI FI is only good for 3 hours , and we were there for 2 nites . Finally they give us a code good for 5 days , but, we're only there 2 nites . Overall very Bad Customer Service. Refrigerator not working , wasn't plugged in.
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. It's clear that we did not meet your expectations, and for that, we are truly sorry. We are especially concerned about the slow check-in process, the TV issue, and the Wi-Fi and refrigerator concerns you mentioned. These are certainly not the standards we strive for, and we understand how these inconveniences impacted your experience. Please rest assured that we are addressing these issues with our team to ensure they are resolved promptly. Your experience with our customer service is also not the level of care we want to provide, and we appreciate you bringing this to our attention. We will review our procedures to ensure more timely responses and more effective solutions for our guests in the future. Best regards,IanReservation Staff
Karen@Robert
Premier Zimmer
Aufenthalt im März 2025
Pärchen
2 Bewertungen
1.0/5
Gepostet am 13. Apr. 2025
We did even check in based solely on our experience with parking. The "free" parking they offer is terrible. It took 20 minutes to be able to get inside the lot only to find out there were no spots available. The lot looks like it only holds 20 cars, but there had to at least 35 cars parked everywhere. The security guard said we could leave the keys with him, and he would move the cars around if a spot opened up. There is no place to maneuver the cars. We did not stay. I went to the front desk to complain and asked for a refund. The front desk said no cancelation and were turned away. Based on this experience alone, I would never recommend this hotel.
Übersetzen
Antwort der Unterkunft: I’m really sorry to hear about your experience with parking—it sounds frustrating, especially when you're expecting a smooth arrival. We strive to offer a convenient and hassle-free experience for all our guests, and I can understand how the parking situation would leave a bad impression. We definitely don’t want our guests to feel dismissed. Your feedback is valuable, and I will be sharing it with our management team to make improvements to our parking and customer service. Thank you for taking the time to share your experience, and I truly hope we can regain your trust in the future.Best Regards,Jaz Reservation Staff
Anonymer Benutzer
Premier Zimmer
Aufenthalt im Febr. 2025
Single
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. März 2025
nice place
Übersetzen
Antwort der Unterkunft: Thank you for your feedback! We're glad to hear you enjoyed your stay. We hope to welcome you back again soon!Best Regards,JazReservation Staff
Maricel Cayas
Premier Zimmer
Aufenthalt im Febr. 2025
Business
2 Bewertungen
3.5/5
Gepostet am 31. März 2025
The room is spacious, and the temperature is okay. However, they need to improve the facility, especially the shower room for bathing bottles (shampoo, conditioner, and the like). I didn't know where to put them while I was in the shower, so it was pretty inconvenient to place them on the counter outside. The showerhead and water temperature should also be upgraded. Also, the front desk should always issue an official receipt, even if the booking was done online. A client like me always asks for an official receipt or service invoice after checking out because it is the right thing to do and very essential for liquidation purposes.
Übersetzen
Antwort der Unterkunft: Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the spacious room and comfortable temperature. We apologize for the inconvenience you faced with the shower facilities and the lack of an official receipt. We’ll look into improving the shower setup and water temperature, as well as ensuring that receipts are provided to all guests after checkout. Your comments are very valuable, and we appreciate your suggestions for improvement.Best regards,Crystal
RyQuie
Premier Zimmer
Aufenthalt im Aug. 2024
Single
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Sept. 2024
Classic the hotel is so classic in style. Good staff very accomodating and a good place for everything
Übersetzen
Antwort der Unterkunft: Thank you for your wonderful review! We're delighted to hear that you enjoyed our classic style and found our staff accommodating. It's great to know that our location met your needs as well. We hope to welcome you back soon for another memorable stay!Best regards,CrystalReservation Staff
reign00199
Majestätisches Zimmer
Aufenthalt im Okt. 2024
Reise mit Freunden
1 Bewertungen
1.2/5
Gepostet am 24. Nov. 2024
Not presentable
Less cleanliness
Badddddddddddddd place
Übersetzen
Antwort der Unterkunft: We are sorry to hear that your experience did not meet your expectations. Cleanliness and presentation are very important to us, and we apologize for any shortcomings during your stay. Please know that we take your comments seriously and will work to address the issues you've mentioned. We hope you will consider giving us another opportunity to provide you with a better experience in the future. Regards, Crystal Reservation Staff