Gastnutzer
29. Februar 2024
I read some reviews which included complaints about loud music. I contacted the hotel regarding this and they said they would put me on a floor where I wouldn’t hear the music. I was on the 11th floor, the music is so loud it’s ridiculous and there is no way anyone can sleep through this. The hotel should be honest and transparent about the clubs at the hotel. The clubs are obviously more important than guest staying at the hotel, the hotel was was really empty not much guest staying there at all and I can see why. I was also on a no smoking floor and had to complain about the cigarette smoke twice! The staff act as if they can not enforce any rules. Only stay here if you want to go to the clubs and eat in the restaurants that smell like stale cigarette smoke. The breakfast is buffet style nothing special but is probably the best thing about this terrible club (sorry I mean hotel). Management if you read this please have the decency to inform guests who may want to book, that it is A CLUB AND NOT A HOTEL! Hotel guests are secondary, I’m guessing those from the clubs find a friend and book a room to spend the night! Can’t see what other benefits this hotel would have for a club that plays loud music until 5am.
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