Ocean Beach Resort & Spa Aston Collection Hotels

Schreckliches Hotel in Bezug auf Management, Lage und Service. Es handelt sich sicherlich nicht um ein Strandresort, da der Strand nicht ausgestattet ist und die Struktur in der Nähe eines Flusses liegt, wodurch das Meerwasser schlammig und braun wird. Unser Aufenthalt hatte viele organisatorische und verwaltungstechnische Probleme. Auch das Zimmer (Deluxe-Suite) hatte viele Probleme, von der Badewanne ohne heißes Wasser bis zum kaputten Bidet. Es war alles eine Katastrophe, aber es ist alles erklärbar, wenn man die Besitzerin kennt, eine Italienerin mit seltener Abneigung, die nicht einmal reagiert, wenn man sie begrüßt. Lard spiegelt seine Persönlichkeit wider: dekadent und altmodisch.

The place is fun to be, with very spacious rooms and excellent service. The swimming pools are well managed and the ocean view is spectacular. The staff are very courteous and professional. The food is somewhat average with limited variety. The management however portrayed poor communication, rigidity and poor customer relations.

Great place with a lovely ambience and friendly staffs. The food was excellent. Rooms were very huge with comfortable bed. The environment is so welcoming with no high atmosphere condition. we had a very awesome moment throughout our stay. I really do appreciate staffs like Rose , Karissa , Masabu , broda and the rest of the team.

The environment is clean and well kept with cool breeze from the ocean.The waiters have excellent customer service especially Festus who served us. The sea food was delicious and well presented. However, there were no varieties of wines.

We spent 5 nights at Ocean Beach Resort and didn't want to leave! We had the most fantastic weather, although there were times when it was alarmingly hot, which meant we spent most of our midday time at the swimming pool relaxing on the extra-large and comfortable sun loungers under large shade umbrellas. The pool area is designed in such a way that it is easy to connect with other guests and families, which was a highlight for us. The hotel team deserve a very special mention: whether it was a casual lunch at the pool or the special occasion buffet dinner on New Year's Eve, there was an enormous effort made to move tables and chairs around to create different and exciting settings, all beautifully decorated. Our children just loved the huge and crystal clear pool. The pool attendants were very friendly and helpful and interacted well with all the children, providing inflatable tubes for playing on. The food was also very nicely presented and tasty, especially the buffet dinners. Some amazing and unique decorations such as a vase of 'flowers' made out of intricately carved potatoes and food colouring caught our eye. My husband is in a wheelchair and our room was very conveniently located a short distance from the main hotel buildings. The paths around and about are all wheelchair suitable and in fact the grounds in their entirety are pretty flat. All the main areas are very accessible. There was a step into the shower (which had grab rails); however, the hotel did provide a movable wooden ramp, but it was difficult to use it without assistance. Thankfully air-con in the rooms provided a welcome respite from the early January heat. The beach is expansive and quite beautiful, however it is a walk away from the hotel grounds, and there are noticeable currents pulling this way and that. We ventured out to the beach most late afternoons, which is when most others did the same. Lovely to see families, locals and tourists alike, enjoying the outdoors. I had a massage treatment at the in-house spa which was excellent. The spa room itself felt like a sanctuary. Make time for a swim in the spa pool afterwards. We were made to feel very welcome and would definitely choose to stay here again. A lovely, casual and friendly atmosphere. Thanks to all for the great service and the memorable stay!

It was a nice experience, the accommodation, the food was top notch. I cant forget the great services offered by the ocean beach resort team. We attic tours and Travel Ltd team enjoyed the experience to the fullest. Would highly recommend this place. Thank you.

We arrived at 9.00am from an Airbnb in watamu for the day. The welcome was superb. Our breakfast of smoked sail fish and scrambled eggs ! Awesome Pancakes for my son and fruits, great! Quality of the cappuccino and double espresso. Great too. However our woo! Was short lived when we ordered our lunch. Octopus carpaccio Zero flavour and under cooked super chewy. Avoid!. Grilled calamari, Nice size best dish. Prawn risotto , Horrible! Over cooked risotto boiled prawn topped with Parmesan cheese!!! Avoid. Pasta ragu! Edible. Fresh juices pineapple. Quality. When we questioned why the poor quality in food we were informed that the skilled chefs were on holiday. We spent an average of £120 . For a five star hotel!.. more staff training and structure required.

We checked in for a family away weekend at the end of August and took up one of the 2 bedroom apartments. I love the family set up, i was impressed to see a fully fledged kitchen in the apartment. The huge balcony with a cosy bed overlooking the pool was such a delight. I was further impressed with the many pools within the compound and close proximity to the beach. We have an amazing time. Thumbs up to the good service and excellent meals.

A beautiful place by the beach. The Spa is modern and well equipped. Great service. The staff are professional. The food is great and a wide variety. It is deal for someone looking for a quiet hide out.