Gastnutzer
31. Januar 2023
On arrival it was like entering a cattle market. Wasn’t sure who worked behind reception half a dozen people there chatting no acknowledgement we were waiting. Finally spoke to someone couldn’t understand us. Got someone else. Room wasn’t ready. They told us to put our luggage into the locked/secure luggage room - joke as soon as we unlocked the door a guest propped it open with a chair and there must have been a swarm of over 20 guests in and out noting secure about this room, so we refused to leave our cases and bags and waited. Up to out room 133 the common hall way stank of stale smoke it was awful. The room had 4 beds so 4 guests one plug socket for 4 guests. The balcony was tiny 2 chairs for 4 guests but to be honest you would probably have only got one guest on the balcony it was that small. It overlooked a lovely alley way with graffiti, rubbish and broken glass. It absolutely stank of rubbish. Went to reception as we had no intention of staying in that room, I didn’t really want to stay in the hotel to be honest. Again spoke to a young lady behind reception couldn’t understand me, finally the older lady came manager? Not sure but when I told her what the room number was she looked at everyone else behind the desk as if to say “ we tried our luck with that one it didn’t work”, we were moved to another room 425 much better cleaner smelling hall way, bigger balcony and enough chairs for 4. Food - awful absolutely dreadful we unfortunately were full board salad offered up for breakfast lunch and dinner, other food was cold, watery, bread rolls offered only butter to go with the bread in the mornings. We would take the butter from the morning to use for lunch or dinner if we managed to eat there. Breakfast was the best of the worst had bread and pastries. Entertainment- if you like very bad one man and his organ then great oh and all in Spanish no English entertainment for the whole time we were there. Luckily only 5 days. No parasols around the pool not one! Good points the outside jacuzzis and the sauna room. Close to the beach. Train into Barcelona unfortunately That’s it I would defiantly not return even if it was free. They do not cater for British whatsoever, even outside of the hotel as soon as they knew we were British they were extremely rude. Once you’ve walked the ***** and back you’ve done Malgrat.
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