Swan Garden Hotel

Swan Garden Hotel Bewertungen

Swan Garden Hotel

1, Jalan KSB 1, Taman Kota Syahbandar, Melaka, 75200, MalaysiaHoteldetails anzeigen
Swan Garden Hotel
Swan Garden HotelSwan Garden HotelSwan Garden Hotel
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4/5
Sehr gut
116 Bewertungen
Verifizierte Bewertungen
Lage4.1
Ausstattung3.9
Service3.8
Sauberkeit4.0
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Großartiger Aufenthalt!(29)
Großartige Zimmer(22)
Ausgezeichnete Lage(11)
Große Zimmer(9)
Gute Lage(8)
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Ausgezeichnet für Geschäftsreisen(5)
Negative Bewertungen(10)
Hz . L
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im März 2025
Business
63 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Apr. 2025
Good location and comfy bed, value for money
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AWongTY
Premiumzimmer mit Kingsize-Bett
Aufenthalt im Okt. 2024
Familie
28 Bewertungen
4.0/5
Sehr gut
Gepostet am 3. Nov. 2024
Comfortable and fair room price. Easy to find parking and classic British style look. Hotel Service is good and friendly.
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6/9
Antwort der Unterkunft: Thank you for your wonderful review! We're so glad to hear that you enjoyed your stay with us. We truly appreciate your kind words and look forward to welcoming you back for another great stay!
Anonymer Benutzer
Garten-Suite
Aufenthalt im Sept. 2024
Familie
126 Bewertungen
4.5/5
Großartig
Gepostet am 4. Nov. 2024
Second stay but first time taking breakfast here. Gosh!!! The breakfast very lousy, the girl at the cafe was rude. If you dont want to work, pls resign! She said our room is not include breakfast rudely, when i ask reception, we got breakfasf. A+ for the reception and the room. But F for the breakfast.
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Antwort der Unterkunft: Thank you for taking the time to share your experience. We are very sorry to hear about the issues you encountered during breakfast. We will address this with our team to ensure it does not happen again. We're glad to hear that you were satisfied with your room, and we truly appreciate your feedback. We hope to have the chance to welcome you back and provide a much better experience in the future.
Gastnutzer
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Okt. 2024
Familie
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 24. Dez. 2024
Nice hotel but no swimming pool. Need to cross the road to the next building for pool activities
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Antwort der Unterkunft: Dear Guest,Thank you for your feedback and for choosing to stay with us! We're glad you enjoyed the hotel overall. We understand that having to cross to the adjacent building for pool access may be a bit inconvenient, and we appreciate your understanding. Your comments help us improve, and we hope to welcome you back again soon for another pleasant stay!Best Regards,Swan Garden Hotel Melaka
Anonymer Benutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Juni 2024
Reise mit Freunden
4 Bewertungen
3.5/5
Gepostet am 6. Aug. 2024
The location so convenient but the surrounding sound so noisy and too loud especially at midnight.
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Antwort der Unterkunft: Thank you for your review! We're glad to hear that you found our location convenient. We truly apologize for the noise issues you experienced, especially at midnight. Your feedback is valuable, and we'll look into ways to minimize the surrounding sound for a more peaceful stay. We hope to have the opportunity to welcome you back and provide a more restful experience.
Gastnutzer
Deluxe-Zimmer, Hofblick
Aufenthalt im Jan. 2025
Pärchen
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 22. Febr. 2025
Air nice and cold Good Wi-Fi Nice bathroom Kind staff Comfortable bed Would stay again
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Antwort der Unterkunft: Dear Guest,Thank you for your kind review! We're happy to hear you enjoyed your stay, especially the comfy bed, good Wi-Fi, and our friendly staff. We'd love to welcome you back again soon!Best Regards,Swan Garden Hotel Melaka
Kee
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Pärchen
2 Bewertungen
2.7/5
Gepostet am 5. Febr. 2025
the breakfast lousy, the room looks very old, and the security box is damaged.
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Antwort der Unterkunft: Dear Mr Kee,Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations. We’ll look into the issues you mentioned and work on improvements. We appreciate your comments and hope to do better if we have the chance to welcome you again.Best Regards,Swan Garden Hotel Melaka
Anonymer Benutzer
Superior-Zimmer mit 2 Einzelbetten
Aufenthalt im Okt. 2024
Familie
1 Bewertungen
2.7/5
Gepostet am 16. Nov. 2024
Stated 24 hours front counter service, when I check in, there is no one at front desk, after 15mins waiting, I called to resort hotel and the staff help to contact staff.
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Antwort der Unterkunft: Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the front desk service. We will address this issue to ensure it doesn’t happen again. We hope to have the opportunity to offer you a better experience on your next visit.
cheah woi leong
Deluxe-Zimmer, Hofblick
Aufenthalt im Okt. 2024
Pärchen
4 Bewertungen
3.2/5
Gepostet am 2. Nov. 2024
The pillow got smelly and towel also not so clean. Location is good Very near the jonker street
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Antwort der Unterkunft: Thank you for your feedback. We apologize for the issues you experienced during your stay. We will address this with our housekeeping team to ensure better quality control in the future. We appreciate your comments and hope to welcome you back for a more comfortable stay next time.
Mcha
Premiumzimmer mit 2 Einzelbetten
Aufenthalt im Okt. 2024
Business
137 Bewertungen
3.0/5
Gepostet am 21. Nov. 2024
The hotel location is excellent and easy to get good restaurants near around
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Antwort der Unterkunft: Thank you for your kind review! We're so glad to hear that you enjoyed your stay with us. We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay!
che azmaini
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Jan. 2024
Pärchen
8 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Mai 2024
Spacious room, friendly staff. I stay di old building but swimming pool di new building which is sebelah je. Swimming pool best
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See Toh Chee Kin
Deluxe Zimmer mit Kingsize-Bett
Aufenthalt im Jan. 2024
Business
77 Bewertungen
4.0/5
Sehr gut
Gepostet am 27. Febr. 2024
Can't complaint on the hotel Value for money and good location
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coolmeng
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Mai 2024
Pärchen
10 Bewertungen
1.2/5
Gepostet am 17. Juni 2024
When go into room got smell. Window curtain very dirty n bathroom also dirty.. no more again for next trip
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Antwort der Unterkunft: Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay. We truly appreciate your input, and we hope you’ll consider giving us another chance in the future to provide you with a much better experience.
Qiao Jie
Garten-Suite
Aufenthalt im Mai 2024
Pärchen
3 Bewertungen
4.5/5
Großartig
Gepostet am 21. Juli 2024
The room is big and clean but a little bit old. The check in and out service are excellent even tho we check in quite late at night. There are few restaurants and shop lots at the surrounding. It's a short distance to the Jonker street by car. Overall, we had a great time staying at this hotel.
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Antwort der Unterkunft: Thank you for your wonderful review! We're happy to hear that you enjoyed your stay with us. We truly value your feedback, and we’ll continue to work on maintaining and improving our facilities. We look forward to welcoming you back for another enjoyable stay!
Syaidatul Farhana
Garten-Suite
Aufenthalt im Febr. 2024
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. März 2024
Overall was very satisfied n will repeat again
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