Hilton Mendoza

Buenas instalaciones. Buena comida. Para el restaurante hay que reservar. La cama algo dura, pero pasable. El estacionamiento hay que pagarlo, algo increíble para un Hotel 5 estrellas, debería ser un servicio sin costo adicional. Hay un centro comercial al frente con supermercado y gasolinera a una cuadra.

Issue #1: first day. I had prepaid my 3 night reservation for this hotel which looked fine on pictures. When checking in the receptionist refused to take my international debit card for deposit as incidentals, card that I was able to use in multiple businesses around Argentina. He refused even though there is a sign from their country's Ministry of Finance stating debit cards cannot be refused. They could so easily had charged my card and refund it afterwards (as other Argentinian businesses do). The receptionist said their system doesn't allow it. This is already dissapointing considering it's a US chain hotel where one expects certain standards. I had to leave a cash deposit. He did not provide me with a receipt for this money until I asked for one. Issue #2: second day. After returning from walking around town on a very hot day, find out the card to my room was deactivated. I had to go to reception to ask for it to be re-activated. The staff working was the same as the previous day; when they saw me they exchanged complicit glances and smirks. The situation seemed to be funny to them! Issue #3: second day. Finally able to access my room, wanted to shower and come to find out it the room had been cleaned but the only two large towels were removed (no extras anywhere to be found as most hotels will have). I had to call reception to ask for towels, and after a while what I received were small, hand towels. Towels were made from a rough material, don't expect anything soft when you go to Hilton Mendoza. After a while a second person delivered two large towels. Conclusion: I am beyond dissapointed and (still) angry over booking a vacation at Hilton Mendoza! I did not envision traveling from the USA over 18 hours on airplanes and 7 hours by bus to stay at a US hotel with all of these issues! 4 star rating on Trip advisor is completely incorrect! I don't go on vacation abroad to be wasting precious time having conversations with hotel management over their subpar costumer service. Do yourself a favor and don't book Hilton Mendoza!

Just leaving this hotel today after a wonderful 3 night stay. We had some (non hotel related) challenges and the staff simply could not do enough to help us. The food and bar were excellent and one of the loveliest places to be a diamond member. The spa is well.worth a visit and we loved the ****** too, especially as the minimum bet was a realistic sum. Stay here if you are planning a trip to Mendoza.

Really nice stay at a high end hotel. Rooms were nice and spacious, breakfast was plentiful and the staff were top draw. Particular shout out to Eugenia who was heading up the food and drink side of things in the restaurant and Daniel the concierge. Both super friendly and helpful and made the stay really fun!

Atención cordial en todos los sectores, habitación muy confortable, la cena (salmón) muy rica y el almuerzo (carne de cerdo) sublime. Nuestra hija disfruto mucho de la pileta del segundo piso. Hermosa vista a la cordillera. Para regresar...

Nos quedamos 4 noches. La ubicación malísima, lejos del centro y si no estás con auto se te vuelve todo muy difícil. Además el desayuno un asco. Y las veces que tuvimos que levantarnos temprano comprobamos que recién esta en condiciones 30 minutos después del horario que supuestamente están abiertos. Como si fuera poco, me faltaron pertenencias. Un desastre. No lo volvería a elegir.

Lejos de los atractivos turísticos, lejos del centro especialmente si se viene sin auto, mala calidad en el desayuno, mala calidad de atención en el personal que sirve el desayuno. Puede resultar si se viene en plan de negocios pero por cuestiones turísticas hay hoteles céntricos con mejor relación calidad precio ubicación

Cafe da manhã sem cafe expresso o mesmo pago a oarte ate durante cafe manha, o quarto sao camas viuva separadas na categoria dizia camas queen e nao eram, muito ruim localizacao pegar uber toda hora 4000 pesos o minimo, bem bonito porem nao funcional

Nos alojamos con mí familia por tres noches y fue una gran experiencia. Todo fue de primera, desde la llegada fuimos cortésmente recibidos y atendidos.La habitación era muy cómoda y con hermosa vista a la montaña.El desayuno es de excelencia por calidad, variedad y atención. Cochera cubierta y pileta climatizada a 26 grados ( no es tan caliente).No visitamos el restaurante pero una noche se pidió el servicio a la habitación y estuvo excelente. Ubicación en Guaymallén que es más cómoda con movilidad propia. No solo volveríamos sino que estamos ansiosos por hacerlo