Santo Mauro, a Luxury Collection Hotel, Madrid

What an enjoyable stay at the Santo Mauro Hotel in Madrid. The swimming pool was not available but everything else was perfect.

Very exceptional hotel with big rooms and great staff. But there were downsides like: there was no Gym. The location is not good for visitors. There was no buffet for breakfast although price was high

The Santo Mauro is a beautifully restored and well-maintained palace with each room and suite donning a unique interior design. Upon arrival, you will be greeted by name by each department in which you interact reflecting the boutique feel of this lovely hotel. I was lucky to stay over New Years and definitely felt that my loyalty to the brand mattered. A lovely bottle of Laurent-Perrier Champagne and twelve lucky grapes to bring in the New Year! The concierge team is one of the very best with superior and prompt service and response to inquires and requests. Shoutout to Ingrid, Abagail, Ana, and Carmen. This hotel is in a quieter district yet within walking distance to many local attractions. The best of both worlds. Be careful — you just might want to move in full-time like a Duke or Duchess! 😊

What a fabulous hotel that has kept its authentic palatial feel and ambience. Fantastic staff, especially Abigail on reception who could not be more helpful right from checkin to departure. The waiting staff in the hotel were also very good as was the food in the Biblioteca, the Dukes library . Favorites were the Anchovies and tomato bread, Sweetbreds and the Stone fish. Rooms were unique and with great coffee table books to browse and beds very comfortable. Well worth a visit.

Absolutely beautiful hotel located in a quiet neighborhood. Staff was excellent. Property has spectacular outdoor spaces and garden to enjoy. Only negative is the food was delicious, but extremely expensive. We enjoy staying on property for breakfast but it was $55 per person. Continental breakfast is an option, but still over priced.

This was, without a doubt, one of the best hotel experiences we have ever had. Everything was superb from the moment we arrived until the moment we left. It’s a relatively small boutique luxury hotel set in an old royal palace. Our room was spacious, comfortable, and very well appointed. The lobby is elegant, yet quaint, with nice seating areas to relax or to have a drink. The inside restaurant is set in an impressive library. The outside restaurant is set in a beautiful courtyard. It has the ambiance of a countryside chateau. The service throughout our stay was outstanding in every way. The staff knew us by name, were extremely friendly, and consistently went out of their way to make sure we enjoyed our stay. They helped with directions, recommendations, transportation, and reservations. We can’t say enough good things about this hotel. We thoroughly enjoyed our entire experience, and will definitely look to stay here again if we return to Madrid.