Hotel Chalet Del Brenta

I was aimed to spend just three nights there, than, after discovering the quality of services and the pleasure of staying in this structure, we stay there for 8 nigthts, my son and my wife loved it, the owner is super nice person always ready to help and always available, is definitively the place to stay in Madonna di Campiglio

I would have loved to give 5 stars but I was disappointed by certain aspects.. Reception staff: inexperienced and unable to make a judgment outside the box. Defense when called out on the surprise parking, which €10 per day. We were not told about it and failed to read the writing inside the garage due to arriving during a storm stresses. if you don’t want to pay the €10 a day then you’re forced to fight over 4 parking spots outside with everyone in the hotel. The sauna is very relaxing, but high earned one of the stars i awarded the hotel. Alessandra is a good masseuse. The pool is calming and warm, but too small for all the kids and families in the building. There should be a different pool for kids. The kindergarten manager and their service was indispensable, as well as the hotel transport within the town. In the restaurant, there is no head water, and the staff are young and inexperienced. you get the feeling that everyone is worried about being sacked. The menu isn’t written clearly and we often had to ask them but they didn’t know themselves. Dispersing plates to tables was often a lost hope with floating plates and confused staff. The menu was a bit and miss: some dishes were good, others too experimental and only looked pretty on the plate. Another disappointment is being charged for water. I feel that we were penalized for some misuse by guests, perhaps. for a four star hotel, our room was very narrow al thought very clean and the bed was comfortable. It was cleaned regularly and thoroughly. Many thanks to the hardworking cleaning staff, who were also kind when met in the lifts. I don’t think we left with a warm fuzzy feeling, but equally satisfied that we managed to find a last minute deal.

Staff super friendly, everyone is super helpful and nice, the staff are an asset to this chalet, chalet super clean, food is simply amazing, it is a true dream! We will definitely be back!! Well done for everything! You made us feel very welcome

The hotel is well organised, personnel is polite and well trained and they offer great food. The kids club is one of the best we have seen around, and they can count on an experienced leader who loves the job and is very competent. Rooms are spacious and very clean. The fitness room could be improved.

Struttura completamente nuova con tutti i servizi e le comodità idonee per un 4 stelle. Pulizia ottima, cibo delizioso (che non ha niente da invidiare ad un ristorante stellato) e SPA funzionale e tenuta molto bene. Il vero fiore all’occhiello però del HCB è il personale: attento, premuroso e sempre disponile. Partendo dal direttore per arrivare a Michele, Giulia e Gianni: professionali, gentili e accomodanti. Se avete bambini potete contare sul prezioso servizio del kinder club con tantissimi giochi ed attività per i più piccoli. Torneremo sicuramente sicuri di trascorrere altri soggiorni speciali !

Hotel top. Top la stanza, top la posizione, top il servizio, top il ristorante. Proprietario molto attento e molto premuroso. Una stella particolare al Kinder club gestito dal Mitico Peppino professionista eccellente come pochi. Un plauso anche a Elena la maitre di sala e a Daniel del ristorante.