Araucaria Hotel & Spa

Would love to see a big improvement with the food more of a selection for kids, everything else was amazing. Unfortunately there was no windows to open in our room but we could deal with that.

Araucaria is located in a nice spot right at the core of Plagne Centre. You can easily access by foot the main lifts (requiring a bit of walking though - it is not a pure ski in / ski out as I've experienced elsewhere). It was nicely conceptualised taking advantage of a not-so-big building but including all needed services - warm common area, spa, buffet restaurant, ski shop. However, I felt the hotel was not being managed up to the standards it was built. Service was ok but not exceptional - I do not remember a wow moment when I felt the staff went beyond what was expected. The restaurant was nicely designed, with attractive food stations, but sometimes the food was not very good. As an example, fruit choice at breakfast and dinner was very poor. We had a family room which was large enough and nicely designed but it was not very well cleaned.

Had a week here with the family over the Ski Feb half term. The hotel was excellent, overall a very enjoyable stay. The location is 1 minute from the slopes with a very helpful ski shop. The hotel arranged taxi transfer for us which worked out perfectly too as the driver knew the best routes to avoid the queues. The restaurant food was very good and bar area was really nice. Things that were great: * Location * Staff * Overall quality of food * Amenities * Kids food * Airport transfer Things that could have been better: * Rooms for 3 were a little tight but more than manageable * There could have been a little more warm vegetables with dinner, loads of salad and fruit but hardly any veg to choose from.

Amazing Spa with a pool, steam room, sauna and ice too. Amazing staff who were all so helpful. Amazing location - ski in and out. Slopes are literally outside the front door.

Lots of facilities and great food. Rooms tight, even at Superior level, but all clean. Could do with more storage space.

Great location (ski in/ski out), near the centre of resort for access to shops, bars and restaurants. Good facilities and service