House of Art

Pretty clean and new. The location is convenient. Well-known restaurants are right next door.

Long story. Overall is still pleasant. Some might say it’s a new hotel, cut some slack for them. Yes and no. If you are not ready, then don’t open. I would say either understaff or staffs are not experienced or well trained. To those that were working there now, I can see that they are doing their very best. Higher management might want to see how to improve further. 1: Reached hotel at 12pm. Put my luggage at reception and went out. They already have my booking and name verified. Came back at 4pm, waited for 30 minutes and gave me the wrong room type from my booking. When I went down to the counter, told me that my room is not ready yet. At 4pm and my room is not ready yet? The fact is that, there’s a group of walked in customers in front of me when I came back. They gave my room to them thinking that I am not back yet. And I have to wait for the other room, which was given a late checked out. And the guest had just left and room is not ready for me. So they put me up in another room to wait for my room. 2: Very generous with space. Room is spacious. Bright. Nice and clean. Which I think it has to be as it is a brand new hotel just opened in less than 2 weeks ago. 3: Stingy with water. Gave only 2 bottles of water. 250ml type. Asked for more and said at most can give 2 more only. 4: Water heater temperature not constant. One moment become very hot and one water becomes cold. And the hot that it suddenly became was very hot. Quite dangerous. 5: There is no robot to bring up your food deliveries and send anything that you request from hotel. You will have to go down to pick up your deliveries and wait for hotel staff to bring to you anything that you request for. I have to wait for 45 minutes for a pair of slippers. 6: The shower area had a design flaw that allows water to flow out when you shower and water ponded right in front the vanity counter. That was how I needed an extra pair of slippers. 7: The blinds of the windows are another wrong choice of blinds to install. You need to lower the entire day blind then you can bring up the black out blind. There are 7 panels of them in the room. My arms are sore after that. And you need to repeat the entire process to bring it up in the morning if you wish to see outside the window. 8: TV doesn’t have access to paid TV. Can only watch local channels. 9: Drop off point do not have a shelter like neighboring buildings. You get wet going in and out of the hotel entrance if it rains. 10: My room was on the top floor. Each time the lift moves, I can hear the braking lock engaging and disengaging. I can also feel the vibration from the gears that lowers and pulls the ropes. I am not a light sleeper and I can hear it. 11: Windows are double glazed. But still can hear the rain splattering while sleeping.

酒店附近即有公車站，樓下附近商家林立，吃住都很方便，酒店大廳位在4樓，整體空間布置許多藝術品，增添不少文藝氣息，客房空間偏小，但備品齊全，是不錯的住宿體驗！

和家人旅行，訂了兩間三晚。看中了這是家新開業的酒店，卻沒想到體驗很糟糕： 1.房間裏有一股味道，像是汗臭味，且窗户打不開不能通風 2.剛入住的房間，床單上有污漬毛髮，地板也沒有清掃乾淨，馬桶圈上有也污漬 3.浴簾太厚實，有股酸臭味，打電話給前台更換，被告知沒有多餘浴簾，導致後面兩天洗澡都沒有浴簾 4.入住期間的衞生也打掃得很敷衍，地板不清掃，紙也不補充 5.洗澡水很小，並且水温忽冷忽熱 6.廁所有下水道味 總之非常不推薦

性價比很高的一家新酒店。首先地理位置非常好，坐落在澳門市區氹仔市民居住區，門口有很多條公交線，去官也街步行15分鐘，當然也有公交線路直達。想去各大娛樂城玩的公交線路也有很多直達的，想要步行也就30分鐘。酒店周圍有很多冰室，打邊爐，還有麥當勞，樓下更有一家7-11，附近還有24小時的超級market，太方便了有沒有。再説説房間吧，設備基本上都是小米，挺新的，衞生乾淨，在澳門這個價錢的絕對比假日還有性價比的。對對對，樓下還有一家知名甜品店，超級好吃正宗。

新開業的酒店就是乾淨，從大堂到房間都很乾凈，酒店裡的備品都很新，吹風機和燒水壺都是小米的，對於澳門來説這麼大的房間已經是相當滿意了。重點説一下酒店下面的幾家吃東西的小店，相當不錯啊，甜品店晚上11點多還有人在吃呢，左邊50米不到的小燒烤店，豬肚雞的分量很足，真材實料，兩個人吃個小鍋的吃的飽飽的，酒店右邊的小茶餐廳又乾淨又好吃，中午的外賣不斷，一份套餐吃到撐，超級好吃，有種物超所值的感覺，咖啡和奶茶很絲滑很好喝。