Rosemary Boutique Bewertungen

Antwort der Unterkunft: Hi! First off we are deeply and truly apologetic for any and all bad experiences you've had during your stay in Rosemary Boutique, Maafushi. I would like to address some of the issues you have raised. I'm not sure which guest exactly you are but I work closely with the reception and they would raise any problems to me, around this time there was one guest who kept completely berating the receptionist over some drinks in a highly disrespectful manner, we do not tolerate any abusive or threatening languages over here, we take cases like that very seriously and report to relevant authorities too; that being said I take your feedback as a point to improve upon and thank you for it. We try our best not to discriminate between travelers, but one common misconception is that we treat guests differently - this is simply not the case; Maafushi is a vibrant island with lots of trips and some people do have a lot more confidence and knowledge on them than others joining in - we try to have an inclusive experience for all but we cannot treat a 5 year old non-swimmer the same as an experienced middle aged person who's passionate about snorkeling - this is just a reality. Thank you for the feedback on the food as well, with my sincere apologies. From our end, I have to say that the communication between customer ＞ waiter ＞ kitchen may be subpar, however it's a small hotel and therefore this could be resolved better by bringing this to the attention of the front desk. We hope to welcome you again with improved services, Safe traveling Farhoon