Summer Villa Guest House

衞生間的洗澡水很小，去出海回來，身上的沙子半天都沖不乾淨。千萬不要在酒店定餐，説的是自助餐，菜品吃完了，壓根不會加，一羣人大家都要相互讓着吃，稍微夾多一點，後面的人都沒得吃的。千萬不要相信第一頓的菜品，第一頓相對好點，後面的會越來越差，感覺要離店了，也不在乎你吃得怎麼樣。也不要在店裡定任何相互，我們就被坑了，包船去富力島，先説的350刀，吃了個飯回來就坐地起價，要400刀，我們也忍了，第二天才發現，所謂的包船居然是和第二天出海富力島看鯊魚的人一個船，等於我們出了高價包船費，是被別人順便捎過去的，還很不屑的説，衹有這個船，愛坐不坐的樣子。體驗感十分不好。店員的態度也不是很熱情，尤其是吃飯的時候，你要是去加菜的次數多兩次，那個臉色才難看。

非常不滿意！非常坑，中國人不騙中國人，勸大家千萬不要上當！1、招待所標準,洗手枱設計太惱火，洗個衣服都沒法2、位置太偏，監獄旁邊，3、招待所服務真的太差太差，定晚餐，10刀一晚的晚餐，需要訂的話，不能選擇性吃一晚兩晚，強制必須住幾晚定幾晚，晚餐當然就是第一晚將就，後來就給各種一言難盡的食物，回招待所的沖沙水，第一天正常，第二到五天，人為調到非常小非常小，根本就沒辦法洗沙，全腳都是沙4，最坑的是走的頭天預訂包船去fulidhoo，説好350刀，晚上加到400刀，我們也同意了，第二天居然讓我們拼一日遊團去fulidhoo，還説不願意就別去，反正我們也找不到其他船，確實我們沒找到，黑心老闆，給其他船都説好了不接我們，最後我們還是沒辦法花400刀拼船！甚至座位都不夠！

Obwohl wir Monate im Voraus ein Deluxe-Zimmer gebucht und um ein ruhiges Zimmer in einem der oberen Stockwerke gebeten hatten, bekamen wir ein minderwertiges Zimmer mitten in der Hotellobby zugeteilt. Ein schmuddeliges Zimmer ohne Fenster. Man sagte uns, dass alle Zimmer in den oberen Stockwerken belegt seien, was nicht der Fall war, da wir später beobachteten, wie sie mit potenziellen Kunden, die vorbeikamen, um genau diese Zimmer feilschten. Als wir das Zimmer betraten, klopfte ein Mitglied des Personals an und bestand darauf, ihm SOFORT und UNVERZÜGLICH die Umweltsteuer von 12 USD zu zahlen; er war nicht bereit, auch nur eine Minute zu warten. Es gibt noch weitere nicht so freundliche Hotelregeln. Bitte meiden Sie diese. Auch die Lage des Hotels ist nichts Besonderes. Sie reagieren auch nicht flexibel auf Kundenwünsche. Das Personal ist in Ordnung, aber das Management muss aufwachen. Es gibt viel bessere Hotels, was die Lage und sicherlich auch die Kundenorientierung angeht.

We were a group of 6 girls staying in 3 rooms at Summer Villa Guest House in Maafushi Island. While the room rates were quite reasonable, unfortunately, several aspects of our stay were disappointing — especially in terms of hospitality and guest handling. On our first day, we were informed that the buffet breakfast (which was included in our booking) would not be served. Instead, we were offered English breakfast plates per person, which was acceptable at first. However, things got worse on the third day. When we went for breakfast between 8:30 AM and 9:00 AM (breakfast is supposed to be served until 10:00 AM), we found that several items were already finished. We politely requested a refill from a Nepalese staff member, but to our shock, he misbehaved and raised his voice. The food was refilled after 30 minutes, by which time we had no time left to eat and had to leave. The staff said to us, “You’re not even taking the food, why are you asking for refills?” This kind of behavior towards guests is unacceptable, especially when we had very limited time to eat as we were scheduled to catch our speedboat to Malé for our flight. The miscommunication, delay, and rudeness left us extremely frustrated on our final morning. Things escalated further when we checked out. Our luggage was loaded into a separate buggy to be taken to the jetty. However, once we reached the jetty, the hotel staff did not properly hand over the luggage to the speedboat crew. As a result, when we arrived in Malé, we discovered that our luggage was missing. This triggered a stressful 45-minute panic, with multiple calls and back-and-forth communication between the hotel, speedboat operators, and jetty staff in both Maafushi and Malé. We had just 2 to 2.5 hours left before our international flight, and this situation put us under enormous pressure. Thankfully, our luggage was eventually sent on the next speedboat, and we managed to collect it just in time and rushed to the airport immigration. Final Thoughts: The lack of professionalism, poor communication, mismanagement of luggage, and the inappropriate behavior of staff turned what should have been a relaxing vacation into a stressful and unpleasant experience on our last day. The hotel seriously needs to train their staff in guest hospitality and proper coordination for speedboat luggage transfers. We hope they take these points seriously for the comfort and safety of future guests.

This hotel is a great value for money. Cheap but clean rooms with very helpful staff. Endless supply of coffee and tea :) I enjoyed my stay there. However, you should be warry of a few things; It is almost beside the prison, which isn't as terrible as it sound since they are decorating the gates, and in the furthest point from both local and Bikini beaches. This means quiet area but a long walk to beach (800m or so) Staff are very friendly and helpful, however non of them are locals so sometimes it is difficult to ask about information about the island.

The staff is really nice, the place is comfortable, clean and the breakfast an dinner are excellent. They helped us with the activities we did in maafushi and the airport transfer, everithing was great.