The Portland Hotel

Extremely poor! only goods things were 2 of the staff who were the hotels best asset and a nice lounge (only place where Wifi is available) Paid for breakfast for 2 days, hotel wanted more money to provide any hot food. Coffee reminded me of when i was young - chicory and really terrible, food on offer was a few bananas, toast (okay) small croissants, 1 type of sliced cheese (dry) thin ham slices (1 type) cereal, juice and the tea or 'coffee' Room was suppose to be 'superior with coffee machine - No! very dated room with pealing wallpaper (window) missing window latch, seals around bath separated, no end strip on worktop and overlooking the fire escape at either the back or the side of the building and the opposite wall! no views. signs everywhere in the room stating not to do/use this/that otherwise clients would be charged, only notice/literature missing was the Wife password but obviously not there as no wife available in the rooms. As the Wifi was only available in the lounge area the receptionist had to take payments there also did not appreciate hearing the 2 nice staff being told off even sworn at at by their 'manager' (worked the kitchen) while being told what to do and not do, (receptionist told not to carry out food/drink from the kitchen but to stay on reception) no meeting them in a closed room but all taken place in the reception area next to the lounge. Hotel was not cheap by any standard and we left without having any breakfast and bought breakfast elsewhere. Notice; did take photos inside the room so can prove the condition.

Clean, comfortable rooms but the special mention has to be about the food. Good portions of fresh, home cooked food. The chef made a special effort to accommodate a vegetarian option that was delicious on both nights. Staff polite, friendly and very friendly. Would definitely return.