The Temple Hotel & Spa

The map of the Trip.com is wrong. It's NOT ON the Khaled Ibn El Walid Street. First, look for the location shown as the photos below. Go to El Horeya Street From Khaled Ibn El Walid Street. You can see the hotel on your left. Hotel Staffs are so friendly and kind. After I entered a hotel room, there was a phone from the front if I need anything. Breakfast is good.

Excellent hotel with great amenities. The room was clean and very good sized. The bathroom was also clean. We had the breakfast once and it was decent- a live egg station and a large variety of baked stuff, fruits, etc. However, the hotel had an issue with their water supply. One staff mentioned it was a problem with their water pump and another staff mentioned that it was a general issue in Luxor- I am not sure which is the accurate reason. They did provide water bottles as a substitution to the lack of water and opened up the spa on the mezzanine for showers. We had a 5:30am departure from the hotel so went to take a shower at 3:30 am after confirming with the reception. There was no staff at the spa and I had to figure out which shower to use and find my own set of towels. The least expectation during an issue like this would be to staff the spa and help guests out.

什麼叫河景房？河景在哪兒呢？能看到河嗎？我看到的是樹，工地，樓房，樓頂。説是經過協調給我換房，那是我自己去酒店前台爭取的好吧。再説了，什麼時候換的房間，晚上八點，天都黑了，換了房間能看到河景了？這是五樓，最高的房間在六樓，能有什麼區別？隔音非常差，和睡在大馬路上沒區別。工作人員都像木頭。説是滿房，其實根本沒幾個人住，餐廳沒有人，大堂也沒有人。還有這家wifi沒有信號，我一直用的自己的流量。不是新樓，是舊樓重新翻修的，很多地方非常舊，比如插座，都插不牢固。早餐廳特小，沒什麼可吃的。我在埃及住過的七家酒店裡，這家最差，沒有優點！

第一次住酒店給這麼低的評分，體驗感極差！！宰人不打草稿的，宰的你一臉蒙，獅子大開口。退房時被索要高額的退房費。大家請慎重選擇，避免被坑，因為入住時候是不會告訴你要再多付房費的。 我們報警以及求助大使館以及攜程客服才解決，還是在酒店前台浪費了很長一段時間…

整個埃及旅遊最滿意的入住體驗。酒店裝修很新，位置很好，距離盧克索神廟僅有一公里。酒店早餐很豐盛，每個員工都很熱情，服務很到位，對我提出的任何旅遊問題總是積極迴應。在盧克索住了幾天，嘗試尋找各個好吃的餐館，結果臨近離開的傍晚，在酒店二樓意大利餐廳用餐，感覺很可口，真後悔沒多在酒店吃幾次。強烈推薦各位去試試。👍

房間出乎意料的好，整體比較新，床品也還可以（埃及很多酒店床單都是起球的），服務也不錯，走路到尼羅河觀景台小10分分鐘，盧克索市區本來也不算很大