Hotels in der Nähe von Murumex Shopping Complex, Lusaka

Das Frühstück war durchschnittlich und die Umgebung war in Ordnung. In der Nähe der Tankstelle befindet sich ein rund um die Uhr geöffneter Supermarkt. Es ist zu schwierig, in Lusaka einen Supermarkt zu finden. In einem Geschäftsviertel können Sie tagsüber in den Supermarkt gehen, um etwas zu kaufen.

Dieser Ort war ein toller Ort, um zu bleiben. Es liegt in der Nähe von drei großen Malls in der Gegend . Es gibt auch viele Hotels in der Gegend und Zugang zu öffentlichen Verkehrsmitteln auf der Hauptstraße, die von dem Flughafen bis zum Stadtzentrum geht. Das Personal und das Managementteam sind gut.

Einrichtungen: OK Gesundheit: Gut Umwelt: Gut Service: OK Umwelt: Gut

Visit twice a year and so nice to come back at this hotel. Rooms are spot on, clean, good beds and a wonderful service. I am recognized as a returning guest and that is really wonderful. I love to have a meal in the lounge as the restaurant is more formal. Will definitely come back!

Nice hotel, clean and staffs are so kind and polite, Wifi is very slow, frequently disconnected, coild not do work on laptop, front desk service are not as expected, I called many times from room but no one picked up my call, breakfast is halal and veriety of options.

Anlagen: Einrichtungen vorbereitet Gesundheit: sauberes Gesundheitswesen Umwelt: Viel Grün, Tourismus ist geeignet Geschäftliche Reisen sind bequem, Verkehr bequem. Es gibt Frühstück und Büro ist sehr bequem. Die nächste Reise wird hier weiter auswählen!

From the moment I arrived the staff really stood out as wanting to meet my needs/expectations (a bit of an early check in) without any fuss or bother. I really found the room to be excellent with that ”classis lovely crisp linen” feeling as soon as I climbed into my large bed after a very long flight to get to Lusaka. Absolutely on my ”go back to list” for my next visit to Lusaka

Ich hatte einen wunderbaren Aufenthalt hier, ich mag die Lage des Hotels, weil es es zweckmäßig macht, in die Stadt zu gehen. Das Personal ist sehr hilfreich und professionell, sie begegneten meine Bedürfnisse rechtzeitig. Ich mag auch die Sauberkeit des Zimmers. Wird sicher für einen weiteren Aufenthalt zurückkommen.

I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.