Waterfront Hotel Apartment

Es gibt keine Heizung im Zimmer, und als ich nach einer zusätzlichen Decke für mein Kind fragte, sagte er, es gäbe keine, da die Reservierung für ein 8-jähriges Kind vorgenommen worden sei, und er sagte, er wisse das, aber es sei keine da.

2-BR Apt 18th floor Positive side during our stay is the view and how spacious the room is. Unfortunately we didn't know they are not designed for international guests as they are very very selective and lacking on basic services. Truly a memorable stay we will never forget that makes us not to come back again. For future guests, come early as the check-in process takes time.Take a quick check on your room and request right away such as bath towel and coffee otherwise it will take ages before they answer the phone and it reaches to your hand after multiple follow ups. To grab a spot on their Pool at 3rd flr better come early during weekends. Beach towel request it as soon as you see the staff otherwise you will find yourself dripping for hours to see them again. Food deliveries is a must unless you are a risk taker otherwise cook on your own as they provide cookware, oven, microwave and stove. We tried chicken biryani and their best seller (sorry not for me) chicken fajita with an overcharged on my card yet not even delectable. Compare to other hotels, I disagree about the wide variety on breakfast. Go there past 7 as they will start the preparations at 7 am not the buffet. I hope they change the timing mentioned during booking as it is misleading (6 am).

The balcony is the only best thing about the room, the room is not clean there’s dust on the table and side table, there’s no towels in the bathroom, when I requested for towel they give only one towel and no face towel no hand towel it’s really bad, the bathtub has hair and the shower is broken, also please at least put shower curtain to prevent the water to splash on the floor it’s disgusting.

The hotel management asked us to pay for the used towels, claiming they were dirty. Bring your own towels so you don't have to pay to use them. A bad hotel.

im not satisfied with the service especially they let us checked in for like 4-5pm imagine and checkout at 12.

Staff was helpful and the place was clean and pleasant, thank you to the staff who accommodated me

Thank you for your service and everything was good and arranged

it was a great stay, but wish the people next to me were less noisy.

Friendly staff also very excellent