The Orient Star Resort Lumut

We love the hotel!!! It is old hotel but in a great location. Breakfast spread is yummy. The pool is great

Need to improve a lot. The room is outdated and the price not reflacted with the quality. Please improve

This place used to be a well-know resort and a personal favourite in the 90s, but am utterly disappointed at the state of disrepair it is in now. I had pre-booked a Deluxe Double Room with Sea View and was appalled at how dated and poorly-maintained the room, and entire hotel was. We arrived late last Saturday evening after encountering some issues with our car. Since we were both exhausted and unwell, we did not bother to report any of the shortcomings or request for a change of room, but neither could we bring ourselves to stay any longer after breakfast. To be more specific, ours was Room 152, pool-view (not sea-view as paid for), with dirty and torn curtains. There were also cracks on the floor tiles and stains/scribblings on the walls. My pillowcase had an old blood stain (probably unchanged after the last check-out) and I had to use my shawl over my side of the bed for the night's sleep. The headboard was also very dusty. With all the heavy rattling and noisy pipes throughout the night, our sleep was badly disturbed as well. The towels and bath mat were worn out and discoloured. The toilet bowl was also yellow. Bathroom mirror had chipped off parts. Water temperature/pressure was okay. Breakfast was basic and acceptable, but again, the dining place was unhygienic with uncovered food and flies everywhere! The chair covers and flooring had spilt food/stains, yet no one was really bothered to clean them up. So, if you ask me if I'd ever come again or recommend this place to anyone, my answer is a definite NO :(