Nader's Motel & Suites

This was our first time staying here. Great location and the room was very clean. Having a kitchenette was nice, although it could have used more utensils and some glassware - there were no drinking glasses or real coffee mugs (paper only). Bathroom did not have a sink in it, so you had to brush your teeth and wash up in the kitchenette. We found the woman working in the office to be very rude. It felt like we were bothering her when we checked in and out. My parents were with us and had their own room. We could not figure out how to turn the heat on in their room, so my mom had to go ask her for help. She was completely irritated that she had to walk over to their room, but then she even had to call someone to figure it out. Not sure I would stay here again.

Our room smelled like cigarettes when we checked in. the staff was very rude and wouldn’t switch our rooms to be next to our family even though we booked all the rooms together with the same last name. They charged us a fee claiming we smoked in our room when we don’t even smoke. Very unprofessional we definitely will not be back

We had a great time on our grand daughters outing, we will be Horseback ready swimming in the pool at the restaurant and enjoying all the facilities here the room was excellent and had lots of room for us to enjoy thanks to Heather at the front desk

I have stayed here many times and had a good experience. Today I needed to cancel my trip due to illness and was told because I didn't cancel more than 14 days in advance, which is ridiculous, they were keeping my $99 deposit. I understood this was the policy but you'd think for a repeat customer you could show some leniency. Plus the person on the phone used a very condescending tone with me like she really didn't care and that's unfortunate.

Nader’s is listed as pet-friendly on Travelocity/Expedia, and I made reservations via Travelocity on Friday 8/11 at 9pm for the following weekend's Suds on the Shore event. The next morning I read the confirmation email, which said to call in advance if you are bringing pets. So, I called and they said they do not have any more pet friendly rooms so I would have to cancel. Seemed like no big deal, right? I cancelled. BUT THEY KEPT $288! FOR NOTHING! THEY WON'T ISSUE A REFUND FOR A RESERVATION THAT WAS CANCELLED by the next morning? Absolutely unconscionable! This was a full week ahead of the scheduled stay. I DID NOT STAY THERE. Why did they keep my $288!!!!!!????? I've never been there. THEY REPEATEDLY HUNG UP THE PHONE ON THE TRAVELOCITY/EXPEDIA AGENT WHO CALLED THEM ON MY BEHALF. WHAT KIND OF UNPROFESSIONAL PLACE DOES THAT? 

After multiple attempts Travelocity contacted me apologizing, but said Nader’s refuses to issue a refund, so I’m out of luck. I’m just baffled at how very mean Nader's are being. I don't have $288 to waste and I have to find another hotel. Apparently, this is just a regular business practice for them because you see other reviews just like mine. Management will reply to such reviews with something like, "well, you used a third party website to book" as if that's such a crazy thing to do. It's simply an unfair business practice that needs to be reported as such. Shame on them. Anytime someone can make a reservation, even by mistake, and then cancel it immediately, yet still be charged an outrageous sum, that's unjustified greed and total lack of concern for their reputation.

Nader’s is listed as pet-friendly on Travelocity/Expedia, and I made reservations via Travelocity on Friday night at 9pm for the following weekend. The next morning I read the confirmation email, which said to call in advance if you are bringing pets. So, I called and they said they do not have any more pet friendly rooms so I would have to cancel. I did. BUT THEY KEPT $288! FOR NOTHING! THEY WON'T ISSUE A REFUND FOR A RESERVATION THAT WAS CANCELLED WITHIN 12 HOURS? I DID NOT STAY THERE. Why did they keep my $288!!!!!!????? I've never been there. THEY REPEATEDLY HUNG UP THE PHONE ON THE TRAVELOCITY/EXPEDIA AGENT WHO CALLED THEM ON MY BEHALF. WHAT KIND OF UNPROFESSIONAL PLACE DOES THAT? 

After multiple attempts Travelocity contacted me apologizing, but said Nader’s refuses to issue a refund, so I’m out of luck. I’m just baffled at how very mean they are being. I don't have $288 to waste and I have to find another hotel. Nader's Motel may do this all the time, so beware! Imagine all the money they make by just keeping people's deposits. I think that Nader’s is a greedy nasty business that tries to look like a nice wholesome place - that’s my experience. If you make a reservation and want to cancel it 5 minutes later - say goodbye to your money. This shows a horrible lack of morals and ethics. Such greed. No compassion or understanding at all. This is why it's best to stay in the big chain hotels, I guess. 

My advice is to avoid Nader’s. They do not care about you. They do not care about their reputation. They do care about your money though. And that’s it.