Clarks Avadh

Locationally exceptionally situated in prime area for tourist exploration opposite KD Singh Babu Stadium. Hotel holds an old world charm and seems to be stuck in time. The staff is courteous and supportive. However, the hotel need to focus on room upkeep as the room we checked in had an open window, the TV was not working, the light control remote was non-functional. While the staff attended to the same but this should be not be required. Service, may be due to wedding load, was slow as housekeeping phone at times went unanswered. The breakfast was OK giving a good spread. Dinner in Falaknuma was good with great kebab's and mutton (suggested by staff which was helpful) with ghazals in backdrop. Mixed experience, but given the tariff, experience of the guests can be improved, maybe.

We spent 2 days at the hotel, overall decent experience! Pros: - staff is extremely polite! Very accommodating and well spoken. They live up to the reputation of “Lucknowi tehzeeb.” - food is very good, too! Breakfast was also included in our stay and they have a decent spread - check-in and out procedure very seamless - well-connected to city centre and close-ish to public transport (metro) Cons: - room cleanliness leaves much to be desired. Though WC was sanitised, we found handprints (left perhaps by the previous guests?) on the wooden door frames. The room had a bit of a smell as well, if I must nitpick. But to be honest, the handprints at odd placements was what really bothered me. Gives the impression that the turnover service is lacklustre and they do the barest minimum. - accessibility to food delivery. We’ve stayed in many reputed hotels and it’s never been this difficult to get Swiggy delivery! I understand that it’s not beneficial for hotels to facilitate in-room delivery but delivery professionals were _not even allowed through to the lobby_ which in my humble opinion, is absolutely ridiculous and feels a bit classist. Would have expected better of a legacy property. - Very small water bottles provided which, made it necessary to call multiple times a day, for 4/5 bottles at a time. It’s bad for the guests’ convenience and MUCH worse for the environment! Please just get litre bottles! Overall, largely seemless stay besides the blip with sustenance. Cleanliness could be miles better. Hope they will take this feedback and do better, as I’m sure they can!

Our stay was comfortable and good the staff was very welcoming and kind the ambience was good the bell desk team escort us to the room front desk staff was very kind the check out process was smooth and quick my visit was really good I like the hotel pretty much

Our stay was good and comfortable rooms were clean and ambience was very good we were here to attend a wedding and it was very good specially the front office ladies done a good job and quick check out the over all experience was fine i will visit the hotel soon

My stay was very good and fine I like the ambience of the hotel very much and rooms were very good I m a regular guest to the hotel they always welcome me with so much care my check in was very smooth and check out was very quick by miss arpan thank you very much

Clarks avadh a very good property to stay my stay was very comfortable and find the location is very prompt and the rooms were very nice and clean. The front desk team were very welcoming. Bell desk help me with my luggage and escort me to the room thank you for the great hospitality.