Novotel Lucknow Gomti Nagar Bewertungen

Antwort der Unterkunft: Dear Guest, Thank you so much for your wonderful feedback! We are truly honored to hear that your stay with us was the highlight of your 17-day tour in India. It’s fantastic to know that you found our rooms spacious, clean, and well-maintained, as well as enjoying our friendly staff and variety of food options. We’re thrilled that you felt at home here and that our team made such a positive impression during your visit. Your recommendation means a lot to us, and we’re grateful to have had the opportunity to be part of your travels. We look forward to welcoming you back whenever your journey brings you to this beautiful city again. Warm Regards, Rahul Nama General Manager Novotel Lucknow Gomti Nagar.

Antwort der Unterkunft: Dear Guest, Thank you so much for taking the time to share your feedback! We truly appreciate your detailed comments, as they help us continually improve. We apologize for the overpowering smell in the lobby – we understand how it can be overwhelming, and we'll work to make sure it's more subtle moving forward. We appreciate your note about the pool area being shaded after noon. We'll be sure to highlight this information better for future guests, though we're glad you found seating options that worked for you. We're pleased to hear you enjoyed the lunch buffet, although we understand that a variety of options could make it more appealing to all tastes. We'll take your feedback into consideration for future menus. As for the rooms, we're glad to hear you were comfortable! We sincerely apologize for the inconvenience with the fridge and chargers when the key is out, and we appreciate your helpful tip for other guests. We’ll see what can be done to make this more convenient. It’s wonderful to hear that you found the bed comfortable and the rooms quiet. We hope these positive experiences helped balance out the other challenges you faced. Thank you again for your valuable feedback, and we hope to have the chance to welcome you again in the future! Best regards, Rahul Nama General Manager Novotel Lucknow Gomti Nagar

Antwort der Unterkunft: Dear guest, Thank you so much for your kind feedback! We are thrilled to hear that you had a comfortable stay with us and that our housekeeping team made such a positive impact. It’s great to know that you found the rooms well-maintained, the washrooms clean, and the corridors in excellent condition. We're also pleased to hear that your check-in process was smooth and efficient – our team strives to ensure a seamless experience for all our guests, and it’s rewarding to know that we succeeded. Your appreciation will be shared with our housekeeping and front desk teams. Thank you again for your wonderful feedback, and we hope to welcome you back soon! Warm Regards Rahul Nama General Manager Novotel Lucknow Gomti Nagar

Antwort der Unterkunft: Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience at our property and enjoyed the excellent service from our staff, particularly Nasir, Deependra, and Jaya. We’re thrilled that Jaya’s attentive service and warm smile made an impression on you! It’s fantastic to know you enjoyed the breakfast buffet and Chef Vijay’s fabulous omelette. Your compliments mean a lot to our team! We hope to welcome you back soon for another memorable stay.