Beliebte 4-Sterne-Hotels in Lourdes

The hotel reception staff were very welcoming and also multilingual. The rooms were lovely, spacious, modern, clean and we particularly enjoyed the mountain view from the room window. However, the TV was a little small and there was no complementary tea and coffee sachets provided. There is a continental style breakfast offered, but it was slightly disappointing with not much selection and fresh fruit. The location is good and fairly near to the main sanctuary and grotto although there is reasonable distance to town centre, so be prepared to walk a bit and bring sensible footwear. There is also an airport shuttle bus near the hotel at the Paradis bus stop which drops you straight to the airport. We had a good experience on this occasion and will definitely recommend staying especially if you're looking for self-catering residence type accommodation. Thank you Zenitude

Ich reiste mit meinen drei Schwestern nach Lourdes, einer von denen Mobilitätshilfe benötigt, und blieb im Panorama Hotel. Das Personal ist schön und willkommen, wir haben schöne Zimmer auf den 4., 5. und 6. Stockwerk, mit Blick auf die Spitze der Basilika und wie gefordert, ein Zimmer hatte Mobilitätshilfen im Badezimmer und Spaziergang in der Dusche. Die Zimmer waren sehr sauber, groß und die Betten sehr komfortabel. Wir waren voll und genossen wirklich all unsere Mahlzeiten dort. Liebe den Buffetstil und die Desserts waren eine echte Behandlung und wir waren auch direkt neben der Tür zu einer Bar. Wir haben uns alle wirklich gefreut und werden sicher zurück sein.

Sehr willkommen, gemütlich und schön mit Blick auf einen Fluss aus meinem Zimmer. Personal war außergewöhnlich, sehr freundlich und hilfsbereit, ich bat um eine Verselotage um Mitternacht für meine Verpackung zu verwenden, Personal ging über mich nur zu bewohnen. Auch gut zu erwähnen, war ich überrascht, als zwei schöne Mitarbeiter mir bei der Eincheckung sagten, dass meine Buchung mit einem Frühstück kommt, dachte ich, sie haben gerade einen Fehler gemacht und so ich klargestellt, dass ich nicht das Frühstück einbezogen, da ich die meisten meiner Zeit außerhalb verbringen werde und ich hatte einen frühen Flug nach Paris, aber sie bestanden und gingen über die Spitze und sagten: „Sie können einen Sandwich machen oder ein leichtes Frühstück mit Früchten für mich packen“, erstaunliche und hervorragende Service, tatsächlich. Große Lage, in der Nähe der Kathedrale, Geschäfte und Restaurants. Alles war perfekt, würde ich sicher zurückkommen und empfehlen.

I have stayed more than 1500 nights over the past 10 years, while this is only a three star hotel , the service given by Matthieu PORTEIL and his team is perfect… My wife was feeling very hot due to the summer heat and the aircon was not strong enough. There was no fan in the hotel and Matthieu PORTEIL went out to other places to borrow a fan for her, ensuring she and our 2 year old is very comfortable.

Second time we have stayed at this hotel. Staff always helpful and friendly. Good location on the River Gave, quiet and peaceful but very close to bars and shops and walking distance to the Grotto snd Basillica. Rooms are basic and in need of updating decor wise but very clean and comfortable. Main areas of hotel are spotless and welcoming. Tea/coffee and kettle provided in the room was a nice touch. Would stay here again as we return to Lourdes most years. Thank you for helping make this years trip to Lourdes as wonderful and memorable as everytime we visit!

Top Lage, direkt an alle Heiligtümer. Sehr gutes Bett, großes Zimmer. Alles sehr sauber. Ein tolles Frühstücksbuffet mit warme und kalte Speisen erwartete uns jeden Morgen. Am Abend haben wir uns für den Menü entschieden und es war alles super. Freundliches und hilfsbereites Personal.

Für mich ist das wirklich das beste Hotel in Lourdes; Die Lage des Hotels ist ideal, das Personal ist sehr freundlich, das Hotel verfügt über einen eigenen Parkplatz, was perfekt ist ... Ich kann dieses Hotel in Lourdes jedem empfehlen. Ich bin mir einer Sache sicher: Ich werde auf jeden Fall wieder hierher zurückkommen.

I was supposed to give this apartment hotel a 5* because it was clean and very good helpful staff until the day of our checked out which is today. I am now writing this review with my blood pressure shoot up because the way we have treated by the staff who was on duty seems like we been thrown out. first this is the first time a booked a appartment hotel and it was really good place and clean but there was a mis understanding of checked out time. its my mistake for not checking the time check out but this has not been highlighted when we checked in which is fine I thought that the check out time is 12pm, my mistake for not checking it and I admit that and apologised to the staff who she start ringing the room at 10:30am (I was about to go on a shower getting ready to checked out) she was mentioning that we supposed to checked out 10am which is fine for reminding us and I apologised that i did not double checked the timing ( due to our multiple booking in other destination this has been forgotten to check.) and I explained to her that 12noon was I thought its okey as our train to San Sebastián is 1pm so 12 is just on time to get out from the hotel. I told the duty receptionist that we are getting ready and just finalising our luggage and all stuff that we need to take. then suddenly she rang again about 10 min after and said you need to checked OUT 'NOW' which really make my tension go up again . I felt like we are treated like as if we wanted to stay forever, the way she demand us to get out and hand over the key. I was so furious and grab all stuff immediately while I am in the middle of doing my EYE BROW AND NOT COMBMING MY HAIR , BECAUSE THE WAY SHE DEMAND AND COMAND US TO GET OUT FROM THE ROOM NOW.and hand over the room key. I WAs really furious and tell her off the way she treated us as if they cannot give few minutes to give us leeway to get out from the room gracefully and ready.I hope management can give their stuff a bit of a training how to handle customer service. I know there is a hotel or apartment policy which I get that , but surely you won't tell your customer to get out 'NOW'!!! just because we over the time limit. and when we get to reception she probably don't understand what I am talking about telling her off that she should not threated us like that because it's not nice and I told her I wasn't very happy the way she COMMAND us like that. I told he I am not happy and I am not okey. my tension shoot up because the way she treated us. I travel a lot and went different hotel , this is the first time I have experience this.seems she have no clue why I am furrious.

Nice place right on the river close to all you could want to do or see in Lourdes. We spend one night here and were greeted by a gentleman (his first day) who with the help of his coworkers got us all checked in and informed me of all the english channels on the tv. Which I thought was extremely helpful as I usually spend a bit of time looking for them. So kudos to this gentleman for that bit of advice! The room was compact and quite comfortable and the check out process was seamless as we just left out key on the counter. A great place to stay!

This hotel offers the best service ever. The staffs are amazing. Rooms are very clean., location is perfect near the chapel. It’s very calm and easy to find. Food is good also. Restaurant is very clean And staffs are accommodating. Thank you again and again from Gecia formation group tour 2024.