Gastnutzer
1. März 2024
You know you are back in Kentucky when the snacks available for purchase in your hotel room are wine, bourbon and chocolate. Just looking at the facade you can feel the history of the place. Once a Bell Telephone company switching station (hence the name), then a police station and later home to the Louisville Ballet after long neglect it has arisen once again as an upscale hotel, a mix of modern and historic. What's good: *Terrific location in Louisville's tree-lined Highlands, easy walking distance to excellent restaurants, bars, shops, etc. For those looking to stretch their walk the hotel is mere blocks from Cherokee Park, one of Frederick Law Olmstead's ode to Nature. *Modern amenities, including premium ground coffee and a press. *Good strength of wifi, and excellent insulation that blocks out exterior noise on busy Bardstown Road. *Smart TV with lots of apps and content options. *Spacious room, though a bit austere in furnishings (see photos). Needs improvement: *The lack of off-street parking is a deal-breaker for me. Bardstown Road and Rosewood, the street adjacent to the hotel, are jammed with cars even on weeknights. On the Saturday I stayed there was a festival nearby and it was blocks and blocks away to find a parking space. Lucky I wasn't hauling luggage. I can't recommend the hotel to anyone who has to park a car, it's that tough. *There was no closet in my room, and a bar attached to the wall with three hangers is a joke (see photo). Also missing was a stand or way to access luggage. *No local stations on the TV made it a hassle to get local news and weather. *No staff present made it feel more like an AirBNB than a hotel. In three nights my room was never cleaned and I never saw anyone cleaning rooms. Good luck getting additional linens or any sort of assistance without calling or texting for help.
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