Gastnutzer
9. Oktober 2024
Didn’t get of to the best start when we arrived early hours in the week, called the number on the door……. No response. Slept in our hire car outside from 4 am to 7 am. Left multiple voicemails ……….when the hotel called us at 7am to let us in! They said complain to someone else as they didn’t know we were arriving! I still give 5/5 as I don’t think Genuinely the hotel knew we were arriving. Once we spoke to the lady she was polite and courteous and we gained entry. In terms of the apartment , we really liked it, spacious clean and unfussy. Improvements for me would be (room 9) would be another sofa……… a 2 person sofa isn’t big enough for the size of the apartment, there is enough room to accommodate at least another 2 seater in the main area. Bigger glasses! A fan! An oven, yes there is no oven! The Tv only carries local Canarias Tv, nothing else. But I will say the cleaning staff (no reception) were lovely and once you understand the place is a ‘little different’ all is ok. We enjoyed our stay.
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