Los Cabos Golf Resort, Trademark Collection by Wyndham

The room was very nice. Very practical, the staff were excellent overall. The food was spot on and the facilities were clean considering they were working on one of the pools while we were there. It was just getting filled on our last couple of days and was looking good.

The hotel is in poor repair and in original condition from 30 years ago. The room has poor lighting and a fall hazard for the elderly. I did appreciate the quiet location and the pools. Was disappointed in the false promise from front desk staff that I was guaranteed to earn points for my stay.

The good: The waitstaff here is above par. Hudesto, Ra'Ne, Magdalena, and another nice sweet guy, whose name I did not get, went above and beyond to make our stay enjoyable. Very attentive, thoughtful, and polite. Tip in cash if you can. Better for them I think. The grounds staff is spot on the grounds were very pretty and well maintained. Our rooms were nice. Enjoyed the decorating. The cleaning staff was attentive! My daughter booked a message which she really enjoyed. The Bad: The man at the front desk is the rudest person I have met in a long time. Our flight was canceled and we arrived a day late (yes we told them) and asked if there was any way we could stay a day and he just said NO. Not, I'm sorry we are booked up, which I very much doubted, or anything just a rude NO. We were not asking for it for free just wanted to extend the day we missed. The older lady concierge was not friendly. We asked questions about adventures and how to get around and she was very short and not helpful. We asked if she had any tickets or discounts, as most hotels do, she said no but we saw her giving coupons out on several occasions. The young lady at the front desk was far more helpful. They only have one restaurant- it is open air- the flies were TERRIBLE. Dinner food is not all that great, breakfast was decent (and not so many flies) especially the french toast which was amazing, lunch nothing to write home about. Food prep and presentation not consistent. Kinda pricey for being captive there. The pool (s) are in dire need of a good cleaning and making sure they are filtering (there was one pool that looked like it might have been a big hot tub but only one jet worked), lots of scum on sides. Hot tub in a lower pool area was inoperable. The shower took 10-15 minutes to get hot. The window in the bathroom was broken and you could not use the mechanism to close it, you had to pull it closed, which made being cool a little difficult. Not a fan of aluminum foil on my burners in the kitchenette. But it has dishes, some cooking stuff, glasses, a blender, a microwave, a mini fridge, and a coffee pot so we got through. We did appreciate the music at the bar area, but it would be nice to have DIFFERENT music not the same every night! It's not within walking distance of anything but an UBER was no problem to get and not all that expensive. It is not on the beach, but you can get to one by Uber. There is a Walmart close by. Looks like the place is undergoing remodeling at least that is what the sales pitch was. It's going to take a bit from what I can see.

This was our first time using the houses we upgraded to in January. We have been owners for close to 20 years and this is the best trip we have had! I highly recommend this for groups especially if you like golf or like having extra services. We had two great meals provided by Lois our chef. We only covered the cost of the food which was very affordable compared to eating out, and it was fantastic. The drivers made getting around easier. It looks like they are building some new facilities and we heard there will be a new restaurant soon which will be nice since we have been eating at the one they have there for many years. Excited to come back in November for our anniversary.

I would recommend this place to anyone looking for a nice quiet relaxing vacation spot. All the staff were super friendly and the food was excellent and exceeded my expectations.

Location was good but we encountered some cleanliness issues throughout our stay. The pool seemed unsanitary. The rooms were decent for the most part but we found clothes in our dresser that did not belong to us.