Villa la Estancia Beach Resort & Spa

Perfect couples resort Exceptional resort, 5 stars all around. The staff were super helpful, kind and courteous. The food was amazing, and the views were breathtaking! High recommended for a couples getaway.

Excellent property and all staff were amazing. We'd stay here again. Liked that it was within walking distance of good restaurants and nightlife but was quiet and peaceful if we opted for that.

Checking process was super stressful. The person checking us in was trying to tell me it was not possible to split the billing with two cards (2) I spent 30 minutes schooling him on how to handle since I work in Hotel accounting. The extra fees from what I saw in my ******* reservation changed on property. The staff specifically Valet were extremely helpful and friendly. Front Desk Staff is stiff and not friendly AT ALL!! House keeping kept our room clean but we still saw 2 roaches in the kitchen. And to top it all off, I checked out on 10/18 and they still have not reimbursed Me a $1,000 deposit charged on check in, that was supposed to be a HOLD NOT A CHARGE. I went to Estancia with Big expectations for the kind of money we paid per night $800 plus per night. Not happy and will not recommend at all.

Great staff. Attentive and friendly. Properly was clean, well maintained and aesthetic

The property is great. It’s clean and well maintained. The problem is the registration area and payment options. The registration are employees and manager are completely incompetent. We needed an additional room and they were adamant the hotel was completely sold out to the point I had to get a second room at a different location! I went online and and noticed Estancia has rooms available on ******* so I booked one! What was the point of the manager telling me they’re sold out when they had rooms available?? Was is a scam or just plain stupidity? Don’t fall for the free breakfast or all inclusive dining options either, that’s a scam as well! Don’t charge anything to the room or you’ll get scammed there as well, what they quote for spa services is not what they actually charge!

Very nice accommodations from the kitchen to the bathrooms. Clean and at this time mid the year occupancy was low, so the pool and restaurants were not crowded. If we traveled again, we would stay farther down the coast and away from town in a smaller type property.