Discovery Resorts - Cradle Mountain

Lovely environment. Clean and tidy. Convenient to the cradle mountain visitor centre.

Disappointing Stay - It's Not Worth the Price We booked a chalet listed as suitable for 4 guests. Like most hotels, we assumed the booking was based on the number of rooms rather than the number of guests, especially since no meals were included. Upon check-in with my family (4 guests and a toddler), the receptionist insisted our booking was only for 2 people and charged us for the additional guests which we were willing to accept. However, because we had a child (3 years old), we were told we had to be moved to a 6-person cabin with bunk beds and a queen bed, instead of the 1 king and 1 queen that we originally booked. The king bed would have been much more comfortable for co-sleeping. We were charged extra for this, and informed that only children aged 2 and below stay free, it was unusual and a policy that was not stated clearly at the time of booking. The staff were cold and unhelpful, which added to the overall disappointment. From check-in to general assistance, there was a clear lack of warmth and hospitality. It felt more transactional than welcoming, which is not what you'd expect from a destination hotel in such a beautiful location. The cabin itself was shabby and underwhelming for the price and especially during off-peak season. Amenities were minimal. Heating was poor, making the room uncomfortable in Cradle Mountain’s cold weather. The food quality at the restaurant was expensive and mediocre, nothing memorable or particularly enjoyable. `Overall, this was one of the worst hotel experiences we've had. For what we paid, we could have stayed in far better accommodation in the area. Fortunately, Trip.com provided outstanding service throughout, which helped make up for the poor hotel experience. Sadly, I would not recommend this hotel to others.

爬完山.暖暖地泡個澡，不要太舒服。獨幢木屋，房間不算小，床都有電熱毯。服務挺好的，提早開了暖氣，屋外大雪紛飛，屋裡麪暖洋洋的。做飯的東西也還算齊全，不過調料要自備。陽台外還會有小動物光顧，非常夢幻。搖籃山住一夜真的不夠，一定要安排兩夜以上~

就在搖籃山景區裏面，非常方便。廚房，洗衣房，公共餐廳咖吧都有，服務員很不錯，主動兑換硬幣用於洗衣服。咖吧裏可以直接遠眺搖籃山，無敵了。

位置很好，旁邊就是搖籃山，房間面積還可以，旁邊有個cafe，有午餐和晚餐

位置非常棒，搖籃山遊客中心就在對面，酒店別墅數量有限，需要提早預訂，環境非常生態，酒店的餐廳是上榜的餐廳，需要提前預訂，菜式與紅酒非常棒！