Monument by Excel Apartments

Sobald der Aufzug eingebaut und in Betrieb ist, wird diese Wohnung sicher perfekt sein. Die Lage ist großartig und sehr sicher.

Five star luxury it was not, but I wasn't expecting it to be, it was however a very good sized apartment with separate living and kitchen space. Small bathroom and shower. Aircon worked a treat. It's on the fourth door but there is a lift. Mattress was a bit lumpy, but all in all for a budget stay it was perfectly fine and well positioned for the city. Pub next-door does get busy and it is noisy as times during the night due to the traffic outside.

Far too much up front faff having to register both occupants, upload passport photos & sign up to leave a security deposit - I won’t bother next time & stick with a hotel. The apartment itself was fine, wel located for the city, but the mattress is, by a significant margin, the worst I’ve slept on in my entire adult life. You could feel the metal of every spring and anyone moving in the bed is felt by the other partner. Long story short, it’s a nice apartment. You really need to replace the mattress, and the registration & security deposit process is enough to put me off a short term stay in the future

Overall this was an excellent property to stay in; location was excellent, pub one side of the property and an Indian restaurant the other! Monument tube station just yards away and London Bridge just over the river. Great property inside, spacious lounge diner and comfortable bedroom. The only issue is it is slightly noisy in the morning, with the main road. Other than that this was an excellent place, within easy reach of the West End.

Noisy and long winded check in process Very noisy location and doors were banging as directly outside the lift. Usual apartment setup. Lacks shower gel and shampoo so you would need to bring own which is clearly different to a hotel. Checking in was painful, loads to enter in, even down to if you are having guests. Took ages to get through process and you have to leave 100 deposit. Not simple and if you like a quiet night this is not the place

I stay in a lot of hotels but rarely (if ever) leave a review. However I feel compelled to do so for this booking as I ended up staying somewhere else (at additional expense). The check-in process for this property requires you send a copy of your passport via a website I've never heard of before. I refused to do this and requested that my reservation be cancelled and to receive a refund which was refused/ignored. Apparently, it is the 'policy' of the property despite the fact that I am a UK citizen and never been asked to upload a a copy of any ID documents before at any other property. The email containing the details of the check-in process was sent to me less than 24 hours before I could cancel and get a refund. If you wouldn't be happy sending a copy of your ID to a website you've never heard of before for check-in purposes - then this property probably isn't for you either.

This property is in a great location Close to the tube station And historic location all walkable

Great communication from the seller, clean, tidy apartment