The Beaufort

Terrible Experience – Would Not Recommend We had a deeply disappointing stay at Beaufort Garden in Knightsbridge. We checked in late after a long, busy day in London, hoping for a relaxing night, but the experience was far from that. Upon entering our room, we were immediately hit with an unpleasant smell. The bathroom in particular had a strong, off-putting odor that made the space feel unclean. I called down to ask if they had a phone charger, as I had forgotten mine – not only was I ignored at first, but after some time I was simply told "no" without any offer of help or alternatives. The customer service left a lot to be desired. The pillows in the room smelled awful and felt unclean, to the point where I couldn’t use them and had to sleep without any, which gave me a headache. The bed itself was extremely uncomfortable and creaked constantly with any movement. Throughout the night, we heard knocking sounds and noise from reception and neighboring rooms all the way until 3am – not exactly a peaceful stay. To make things worse, I noticed flies in the room and even found an insect in the bathroom. Given that Knightsbridge is known for its high standards and quality, this hotel was shockingly subpar and absolutely not worth the money we paid. I regret staying here, and the experience has put me off staying at any hotel in Knightsbridge again. Avoid this place if you’re expecting anything close to comfort, cleanliness, or decent service.

Lovely little hotel very near to Knightsbridge. Clean, spacious room and polite staff. I will stay here again.

Location is good but hotel needs some tlc

Super cute, great location. Smal but to be expected for that area. Only negative was the elevator didn’t work on our way out and we had to lug suitcases down the stairs (I’m sure if we had called front desk they would have helped we just were running late and by the time we figured it out we just did it ourselves). Would stay there again!

The way this property is displayed on the website leads you to believe that it is a large hotel property when in fact it is very small.

The staff were extremely helpful! The hotel was in a very convenient area. I highly recommend for couples to stay here! My girlfriend & I really enjoyed staying here!

Very lovely place, however the elevator is very old, slow and small. I am from the US and never experienced elevators like this. You have to open the gate and keep pushing it to get into the elevator. My mom who 93 had big problems using it as you have to be super strong to push the gate

We were very happy with our 6 night stay at the Beaufort in Knightsbridge. Quiet street. Spacious junior suite. Easy walk to V & A and Museum of Natural History. We didn’t come to London to go shopping, but Harrad’s is an even shorter distance in the other direction. Favorite feature at the hotel: scones delivered to our room in the late afternoon. Warm and tasty!

The staff were friendly and helpful. The afternoon tea in our room was wonderful. The complimentary water was a bonus. The room was clean and comfortable.