The William

Excellent food and generous portions. The roast chicken was very tender served with a good selection of vegetables. The roast beef was enjoyed as well. Dessert was great too-a mixture of Eton Mess, sticky toffee pudding and apple crumble, plus various sorbets and ice-creams. Thank you!

The worst place I have stayed in within the UK. The room was dimly lit and I almost tripped upon entering. The mattress is way past its end of life date and provided little support. The staff had to stand on it to replace the light bulb and it was like jumping on a trampoline. Housekeeping is very sloppy - there were pieces of flaked off skin on the bed and bedsheet was not tucked in properly on Day 2 after 'cleaning'. There was an unpleasant odour in the room. The bathroom sink is too narrow and water splashes everywhere when you turn on the tap. Management did not bother to fix the wobbly toilet paper holder and the toilet roll kept threatening to fall off. When I complained to the staff, I was told I was free to move out. It is a stupid response considering I had already paid in full. Good luck to you if you are on the top floor - many flights of stairs to climb.

Best value for money I’ve had in all my years. The staff made me feel really special. The rooms were clean. The breakfast was great. I felt at home. Whenever I need a spot in London, this will be my go-to. 10/10. Couldn’t recommend more. (Ps. they didn’t even ask me to leave a review… I’m just doing it because they deserve it)