AC Hotel la Rioja

Hotel fantástico, algo alejado del centro, pero con muy buenos servicios.

El buffet del desayuno un poco limitado.

Tenía una reserva sin reembolso por cancelación. Di positivo por COVID el día anterior. No nos dejaron cancelar la reserva. Al final acabé cediendo la reserva unos amigos. Poca empatía.

While walking the Camino Frances, this hotel turned out to be the perfect stay for us. It was the perfect luxury we needed for our bodies and souls. We were kindly greeted by the hotel receptionist, Susana, who attended to our every need, e.g., checking on our backpacks, ensuring our room would soon be ready with piping hot water, and even finding one of the few pharmacies that would be open on Sunday! In the morning, Linet was our delightful waitress who hosted the grand, breakfast buffet. She aimed to please us and all the guests with all the foods, beverages, and her attentive service! There also was Max, the governess maid who came to our room responding to our request for ice. She was happy to work around our schedule. Plus, the room was super clean and extremely comfortable, while the entire hotel was super spotless! We were happy to extend our stay at this hotel, due in large part because of these wonderful persons who made us feel at home. Mil gracias!!

Disappointing stay. Expensive, zero recognition of Titanium status and unfriendly fromt desk. Average hotel in average part of town charging premium prices. Only bright spot was the breakfast lady, who was very friendly. Will not stay here again

Friendly staff. Comfortable room. Bathroom was quite dark (green) and so makeup was done in the main room. Excellent water pressure. Easy to walk to the old town via the river and walking trails. Was part of a group travel, met expectations.