Gastnutzer
11. März 2025
The rooms are lovely and the external environment has a lot of potential but every other function of the hotel has work to do to warrant the prices they charge. The hotel is advertised as a restaurant with rooms but it didn’t deliver on the food offer at all. Soft boiled egg arrived hard boiled, porridge was made in the microwave, duck was over done, the belly pork fat wasn’t rendered and it goes on and on. The hotel was short staffed. Reception wasn’t staffed after 5pm. We found ladies underwear in the drawer in the wardrobe. My husband requested flowers in the room as it was our wedding anniversary they weren’t there. Our bedroom room door was broken, the toilet didn’t flush properly. It goes on and on. For the purpose of clarity, I did leave this feedback with the hotel when we were leaving, I was assured the hotel manager would call me to discuss as soon as he was off the phone this was over 2 weeks ago and I’m still waiting. I tried to contact the hotel by phone several times but the phone wasn’t answered each time. This is only the 2nd time I have ever left a review but I feel so strongly about our experience I think others should know. It was over priced, under staffed and really disappointing.
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