Four Points by Sheraton Liupanshui

This was our secons stay at the hotel, and it will certainly be our last (and probably our last stay at any Sheraton). While it is nice hote (the desk stadd were pleasant and helpful, the rooms were clean and quier, the beds were comfortable, breakfast was quite good, and there was ample parking) the poorly-trained hotel manager rudly interrupted our dinner and upset both of us so much we nearly packed-up and left. Also, as a note for foreign visitors, it appears that noone on the hotel's staff speaks English. A final note: we had a light (and I would say overpriced) dinner in the hotel's restaurant. The beef-noodle soup had a single piece of edible beef and the dumplings were about what I would expect from a loe-end street vendor, so I can't recommend eating there.

Location: Not the most central hotel of Liupanshui- but the centre is reachable within 10-15 min car ride. Service: Excellent service by the front desk - specially when we had to do an emergency trip at the hospital at 2am. The staff on duty was amazing. However, expect very basic to nearly inexistent English from the staff. Cleanliness and amenities: Clean rooms in general - carpet was pretty stained. The pool’s opening hours are not fixed and seem to vary. The changing rooms and showers were quite dirty. Even though it’s not a very new hotel - I was expecting better from a Sheraton.

先説優點 1.服務好，從辦理入住的工作人員，到中途有問題來處理的阿姨和修電視的大叔，再到退房的小哥都很客氣 2.酒店有自己的充電樁，很方便 3.酒店不在市中心，晚上睡覺很安靜 4.早餐較為豐盛，羊肉粉很好吃 缺點 1.設施較為陳舊。一是電視壞的，大部分台沒聲音，工程部修了半天也沒弄好；二是下水道堵的，前一天晚上洗的澡，第二天起來浴室還在積水；三是配套洗漱用品和快捷酒店一樣，還不如全季亞朵，和其他家福朋喜來登的不是一類型，而且沒有小童洗漱用品衹有拖鞋；四是酒店年份久了，地毯污漬明顯；五是安全有待加強，沒有機器人送外賣就算了，外賣人員直接送上樓着實驚呆我了 2.衞生細節處理不到位。一是馬桶有明顯腳印式的污漬（客房阿姨説是工程部來檢修踩馬桶上），很明顯內部管理有問題，檢修過後為什麼不及時清理？二是同一個枕頭有多處明顯污漬（工作人員説是洗不掉的），既然洗不掉為什麼還繼續使用 3.辦理入住時候是下午5點半左右，外面在下毛雨，進入酒店大廳，無暖風，僅僅衹開了幾盞燈，讓我懷疑我是不是走錯地方了，這還是萬豪還是喜來登旗下的酒店嗎？昏暗的大廳毫無生氣而且還特別冷，真的是開眼界了 4.入住歡迎水果沒有送，一直等到第二天退房時候詢問工作人員（工作人員告知：客房水果要10點以後。）大無語，我是前一天下午5點半入住的，後面工作人員還算客氣，送了一瓶紅酒作為補償

這家酒店應該是頂着喜來登的名頭開的吧，房間很不堪，甚至不如一家一百來塊的酒店，真的踩坑，設備老舊，房間暖氣不行，冷得一批，還有熱水也時有時無，真的是大坑，房間地毯還有一大股味道

不錯，房間配了兩個人的銀耳湯，還一直加着熱，比較貼心的服務！酒店有充電樁，比較方便！離高速公路也近！

去的時候下午五六點，大廳沒有開燈，有點暗。周彬雪看到車子積極微笑出來迎接，並解釋了沒有開燈的原因，幫忙對比房價，送行李到房間。早餐不錯，吃不了辣椒，也有不辣的口味。總體來説，房間大氣上檔次，衞生乾淨，服務態度很好，非常滿意，值得推薦，下次還來