Gastnutzer
5. September 2023
When we arrived we were told the hotel was fully booked and they had moved us to a different hotel. One that we had been to before and did not like, we complained. The manager said he had left us a message which we did not receive. The manager lost his temper when we complained bitterly about this an acted in a threatening manner, eventually taking our bags and throwing us out of the hotel. Never in my life have I met a manager with such a short fuse and threatening behaviour. He has no business managing a hotel like that. If he left a message he should have followed it up to see if we had received it, not left it to chance and presenting us with a fait accomplit when we arrived after a difficult journey Do not use this hotel .
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