Country of Clouds Cloud end Brookside view Designer Meisu

I appreciated the convenient location and service, but the misleading tour arrangements, unexpected extra charges, and poor coordination made my overall stay frustrating and disappointing. Location: The hotel is in the southern part of the Old Town, which has fewer crowds than other areas. It’s quieter, still beautiful, and easily accessible. Service: The hotel offers one complimentary train/airport pickup if arranged in advance (for 3 night stay). The staff helped carry my luggage from the South Gate (cars can’t enter the Old Town) and provided welcome fruit upon request. Breakfast was as described, though the noodles were undercooked. The staff were responsive and helped me book tickets, including a trip to Jade Dragon Snow Mountain—but this is where things went wrong. Initially, the hotel staff quoted me a reasonable price that matched my research and said the schedule was flexible, I could spend as much time as I like. When I went to book, they suddenly told me I needed to pay about 200 RMB more because I was a foreigner—something I knew wasn’t true from my experience in other cities. They also said lunch was mandatory. I was short on time and wanted convenience, so I accepted the extra charges. Although I was told that jackets, oxygen bottles, and water would be provided, the driver took me and other Chinese tourists to a store to buy additional oxygen and energy drinks at four times the normal price. There I was told the “free” oxygen bottle was too small—information the hotel hadn’t mentioned. I bought one just in case but never needed it. I booked a sunrise tour with a 5 a.m. pickup, but we didn’t actually see sunrise at the mountain—partly due to weather, partly because the schedule wasn’t designed for it. The driver took me to Blue Moon Lake first, then the cable car, and the Impression of Lijiang show last. He kept saying I was short on time, so I needed to buy an additional ticket for battery car to get around and rushed through Blue Moon Lake without knowing how long the walk should take, only to end up waiting an hour at the cable car. After the show, we were taken to lunch, which had no menu—just a very basic hot pot shared with random strangers seated at the same table. The driver texted me to hurry up because other passengers were waiting and even told me that they didn’t pay for lunch because they knew it wasn’t good. That upset me even more. Overall, I felt rushed, overcharged, and misled, and the whole experience made the trip far less enjoyable. Amenities: The amenities were as described, but there was no daily housekeeping or towel replacement.

The best hotel we stayed at during our entire trip to Yunnan. We got a free upgrade from the owner, and the benefits that come with the room were aplenty (afternoon tea, great breakfast set, a tea-making session etc). The owner also helps us buy a nice, affordable day tour to Dali, which we enjoyed tremendously. The hotel itself is new and spacious, and our room has the view of a peaceful small river. The surrounding area is serene and quiet, with a handful of quaint cafes, restaurants and bars. It feels like a complete contrast of the other commercial side of Lijiang. Overall, we loved the stay. Will definitely recommend this our friends.

毫不誇張地説，是管家小王的服務為我們的旅行加分不少！他熱情周到，知道我們趕早班機，特意提前準備了便攜早餐，這份細心讓我們超級感動。民宿氛圍也很好，像在麗江的另一個家，強烈安利給大家！

客棧距離南門很近，管家Andy幫忙去南門拿的行李，酒店靠近河邊，很安靜，到店還升級了房間。工作人員都很Nice，早餐有玉米和紅薯，米線和豆漿。朋友一早的飛機，Andy還提前一晚幫忙預約了早上的送機服務。退房後，雨天暫時滯留了下來，還獲贈了一份下午茶。

Отличный отель в очень живописном месте! Хотелось бы поблагодарить менеджера за организацию трансфера из аэропорта, помощь во всех вопросах и повышения уровня номера бесплатно!) В лобби находится чайная доска, можно пить чай сколько хочешь, хозяин показал как правильно заваривать, мы отлично провели время!) Спасибо!

民宿在南門橋附近，離古城出口走路3分鐘，周圍很安靜，接待的小帥哥非常熱情，服務超級好，幫忙拉行李然後又給搬到樓上，我們訂的特價房還給升級了，洗浴是乾濕分離的特別好，住了兩晚，但是我們走的早都沒趕上早餐，總之物美價廉，推薦