Hotel Indigo Lijiang Ancient Town

We really have a good time staying at Indigo Hotel. The location is excellent. It is in the Lijiang old town. Very easy to go anywhere and the room size is big and spacious and the design truly represent the culture of the city. All the staffs are very friendly and helpful especially Lydia. She is very helpful and help us to book tickets to Yulong mountain. We really recommend people to stay here if they visit Lijiang.

We had a lovely stay, location is perfect. Family with old and young, everyone had a great time during our 3 nights stay. Hotel rooms are spacious, clean and very cozy. Great service, felt welcoming from day 1. Special mention and thank to Lydia wang, who assisted us on multiple occasions!

TV remote in the room is out of batterie (or something). We could not turn off the TV which was luminated when we arrived. The service came as soon as we called. He just removed the TV plug at the back. A bit strange for the hotel this level. Room is impeccable clean and the location is perfect though.

Excellent experience, well served

Indigo Lijiang Hotel is located just outside the ancient city, offering both convenience and safety for exploring the area. The rooms are impeccably clean and functional, and the gardens, with their meticulously groomed trees, shrubs, and flowers, are a testament to the housekeeping team and the gardeners’ dedication. We were warmly welcomed by the friendly restaurant staff, notably Mike, whose constant smile, helpfulness, and politeness stood out. Special thanks to Cindy, who truly enhanced our stay. She attended to us at check-in and she helped to arrange tickets to the snow mountain and assisted with restaurant reservations. We accidentally left something in our room, Cindy promptly informed us and arranged to send the item to our next hotel. We truly appreciate your kindness, sincerity and warmth, Cindy! We also want to thank Morna who ensured a fast and smooth checkout. Indigo is not just a lovely place to stay; the dedicated team makes it an exceptional experience. We would gladly return!

We stayed twice in Indigo Lijiang and both trips exceeded our expectations. Five star hotels in china typically have great hardware- great bed, spacious room, typical of design orientated Indigo brand. And as a bonus, our room actually have a view the Jade Dragon Snow Mountain. But what set this Indigo apart is the people- the excellent service quality and the warmth and friendliness of the staff. Morna, Byron, Joey, Jason and especially the service manager Lydia and Carmen just went beyond their duty to make our stay comfortable. I already missed this 🏡 away from home.. 这一次住在英迪格酒店，让我永远都会是这品牌的粉丝了。morna, Joey, Byron, Jason, Carmen 和Lydia的服务都很体贴和温馨。