Qianxue Castel

One of the best hotels in Lijiang, free shuttle from the airport available. Nice service and location.

Choose to stay here because its a new 5stars hotel in the area. It is a really mixed feeling about this hotel. Let me list down the pros/cons. Pro: - right above lijiang ancient town - bed and duvet are super comfortable - they have bidet and heated floor!! 👍🏻 - room interior is beautiful and well equipped. So many free goodies. - the view from breakfast area is AMAZING. On good days You can see the mountain from there - their butler service is SUPER amazing! THANK U LI JIAHAO (and friends!!) for you excellent service during our stay. He is so fast, reliable and attentive. You all are the highlight of my stay in this hotel👍🏻 Cons: - its a physical challenge right from you get of your car. its above lijiang ancient town, so check in/out, go to ancient town or back to the hotel you have to climb/down stairsss. Travel with little kids or elderly? Avoid!! - unstable hot water for shower. The average weather was 1c during our stay, to shower with lukewarm water is a nightmare. - its a really small hotel more like guest house, and our room is near busy street that is very noisy! I can hear car honking even at midnight and as early at 6am😭. - breakfast is average - it was my birthday during my stay. The hotel did not give any attention at all, not even a birthday note, let alone a little cake. Our butler help my husband went buy cake late at night so I can have a little celebration 😅😅 - in my opinion it is more suitable to be called 4stars hotel. And price is too high I expect more benefits like any other 5stars hotels, yet other 5stars hotel price is 1/3 less (beside Amandayan obviously) compare to this hotel. Conclusion: I enjoyed my stay. But will not return here for my next trip.

We booked two rooms for family . Two different style of room ,each room got very nice condition and everything is new . Nice view at 2nd floor and big room at level one room. We Must Thank to all the staffs who provide us good services and The handsome boy LiHui take care of us very well and very nice guy. We looking forward see again soon

房間設施齊備，服務周到，非常推薦。 環境：躺在床上可以看到雪山，視野很好。酒店的下午茶在餐廳的景觀位，可以俯瞰麗江古城。 設施：設施很好，屋裡有投影、音響，自帶製氧設備減少高反，淋浴花灑很舒服。 服務：送的歡迎水果很豐富，晚上還會送甜湯和薑湯。接送酒店直接從上一個酒店大堂接我們入住，又送到下個酒店大堂。 唯一的不足是早餐種類比較少，趕上元旦跨年酒吧下班比較早，沒有喝到贈送的酒水。

首先地理位置絕佳，就在大水車邊上。酒店公共區域的設計用心了。沒有一味的追求客房價值產出比，而是願意花心思在公共區域下功夫。這一點就值得“有要求的”客人再來。這個價位的酒店房間中規中矩，但在管家服務，房間附贈物品上做的非常好。尤其表揚酒店“茶藝師”和“酒吧調酒師”很專業，出品很贊！總而言之還會再來！祝貴店越做越好！

非常棒的住宿體驗，有許多體驗活動可以參與，下午茶和宵夜甜湯也都很棒，水果籃每天都補充滿滿豐盛的好吃水果！服務人員非常貼心專業，且絕口未提請給五星好評，全靠實力！唯獨飯店就在麗江古城上方，晚上有些吵雜，且飯店地勢高，出入都得爬好幾層樓梯，如果有老人家會比較不方便。但整體來說還是非常值得推薦！