On Vacation Amazon

"The Colombian Amazon is a fascinating destination, full of natural and cultural richness. I completely recommend visiting it; however, my experience at the Amazon On Vacation hotel was very negative, and I believe it is important to warn future travelers. Infrastructure and maintenance: The hotel is in very poor condition. The facilities are deteriorated, with air conditioners that do not work in several rooms (including ours), lack of basic furniture—not even a chair—and serious hygiene problems. This is not just a matter of being in the jungle: there are cockroaches, mice, and other insects inside the rooms. In our case, mice tore open garbage bags; other guests reported rats in the beds and damaged luggage. In addition, garbage accumulates under the buildings, causing bad odors. Wi-Fi and connectivity: In a hotel with hundreds of guests, they only offer 30 connection codes in 6-hour shifts. Even with access, the signal barely allows sending text messages. In practice, it is better to assume that there is no internet. Food: The food is very poor in quality, repetitive, and tasteless. Hard rice, dry meats, and practically the same menu every day. It is not valid to use the jungle conditions as an excuse: in other places in the region, even more remote, we tried fresh, varied, and excellent quality dishes. Here the lack of care from management is evident. Logistics and safety (SelvaTours): The hotel works with SelvaTours, whose handling is poor and unsafe. On one excursion, we were forced to cross a wooden plank 5 meters high without any safety measures, even though the group included elderly people and a young man with a disability. Only thanks to the intervention of the Tourism Police was an accident avoided. Furthermore, on the return to the airport, poor planning caused delays when transporting more than 150 people in a boat and then transferring them to a 24-passenger speedboat. No one took responsibility or apologized, and if it had not been for the flight’s delay, several tourists would have been stranded in Leticia. Conclusion: The Colombian Amazon is wonderful and worth visiting, but I definitely do not recommend staying at the Amazon On Vacation hotel. The infrastructure is deplorable, the food is inadequate, the logistics are dangerous, and the management is indifferent. There are better options in the region to enjoy this destination without going through such inconveniences and risks."

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