Gastnutzer
19. Januar 2025
My stay at Hotel Ibiza Les Deux Alpes was a major disappointment, and I struggle to understand how it has received such positive reviews online. The problems began with the room itself—our door handle broke off shortly after arrival, leaving us unable to secure the room. Despite reporting it right away, it took over 24 hours to fix, which was inconvenient and concerning. Cleanliness was another glaring issue. The pillows and bedding were in a shocking state, with visible blood stains and heavy discoloration, making the room feel unhygienic and unpleasant. The food was equally disappointing. It was consistently served cold and lacked any real quality. Based on my experience, I would strongly recommend eating elsewhere. The spa facilities were also subpar, with a cold jacuzzi that made it impossible to enjoy. The only saving grace was the reliable transfer service to the Jandri lift. Overall, the hotel falls far below the standards it advertises. The photos online are misleading, and the reality is not up to scratch. I wouldn’t recommend staying here.
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