Element Lenox Berkshires

I would rate my stay closer to a 4.5/5 due to some minor hiccups during my 2-night stay. This is a new property and upon entering the lobby, the hotel still has that brand new smell. We were warmly greeted upon check-in and quickly given our room keys. We stayed in a one bedroom suite, which was very spacious with a full kitchen, living room with a desk and couch, bedroom, and bathroom. Pros: - the bed was surprisingly comfortable and we slept great - the shower pressure was fantastic - the kitchen was well stocked with all the essentials that you would need during a longer and shorter stay (e.g. pots, pans, toaster oven) - we didn’t enjoy some of the other amenities such as outdoor seating, lobby bar, and pool but all seemed very nice - immaculately clean - friendly staff -great location…Lenox is a 5 minute drive and Stockbridge was a 10-15 minute drive Cons: - this was a a first for me: it appeared that using too much electricity at once in the room tripped the circuit breaker multiples times. For reference we stayed in room 303. After housekeeping cleaned our room, we noticed the fridge stopped working resulting in our food sitting in a unchilled fridge for hours. We called down to the front desk and they instructed us to check the electrical panel which did the trick. However, when I attempted to use the microwave, another circuit breaker kept tripping. I discovered that I couldn’t have the under cabinet kitchen lights and microwave on at the same time. I’ve stayed in hotels and resorts all around the world and I’ve never had a problem like that. - Both TVs repeatedly kept freezing during our entire stay. I don’t know if it was a connection issue, but was annoying while trying to watch football games. - Not the biggest deal in the world, but we were on the 3rd floor and there was no ice machine on our floor. We had to go down to the 2nd floor. All-in-all, this was a solid hotel for a long weekend in the Berkshires. I would return, but some kinks still need to be worked out, which is expected for a brand new property.