Novotel Leicester

I had issues with the date so wasn't able to travel during the said booked time. I would like to give a special thanks to the lady I spoke to on phone who was really considerate and listened to me (I called several times) and arranged another day convenient for me. The room was nice but the walls were very thin due to which when people were playing music we could hear it in ours till 2am in the morning. Although they quickly responded when complained but the walls should be thicker so that people can enjoy their stay when they paid so much in a good hotel!

The supervisor is quite unfriendly and rude, I tell her there is no body to handle our language, she told me this is your problem, I told her I think the service quality is drowning , she told me this is your opinion, I think hotel should fire her as soon as possible

It was good loved it

位置方便，很現代的酒店

環境及衞生很棒，設施也比較新，在萊斯特算是性價比超高的酒店，但前台服務人員可能有些仇視華人，態度冷漠且懈怠。總體來説拋開服務一切都好。

非常好 性價比高

房間不錯。早餐價格很高

房間很乾凈 服務很好

這個酒店是歧視中國人的 絲毫不講道理