Gastnutzer
31. Januar 2023
Two rooms at this hotel were booked over 10 months ago through *********** so that we could stay near to the venue of our son's wedding this weekend. This morning I received an e-mail that appeared to be from the hotel via ***********, asking what time we would be arriving. This afternoon I received a call saying that the hotel had been closed for the past year and had not re-opened yet (presumably because of the COVID-19 pandemic) and that we would not be able to stay! How on earth has this been allowed to happen! There is no indication on their web site that they are closed. They put the blame firmly on *********** for not cancelling my reservation, however have made no effort over the past 10 months to get in touch until today. Book at your peril!!
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