Premier Inn Leeds East

Not one of the better Premier Inns I’ve stayed at. Getting very dated and in need a a complete refurb. Situated a bit in the middle of nowhere, neither close to Leeds city centre nor the M1 and A1 . A comfortable and clean room but the choice a places to eat was limited to just the chain restaurant opposite. I booked at a very good price so can’t really complain as such. The usual rates are considerably higher and so not worthwhile

Very unhelpful, travelled from London on 3.5 hr drive due to family member being hospitlized we stayed in room 19 had issues throughout my 3 nights stay with my partner and 2 kids. First off I checked in on Saturday 15th March just got settled in heard so much running around on the room above, doors being slammed etc reported it to the reception but nothing was done as the noise just persisted up until it was too late to try and sleep. Sunday and Monday was even worse for us. My son has serious health conditions and I thought Premier Inn were a quality hotel, clearly I was wrong. The bathroom door lock wouldnt turn felt like it was jammed and there was small holes on the window curtain so it felt like a privacy concern for me and the kids. Complained to reception and customer relation unfortunately they dont have enough information therefore they cannot take my complaint seriously. Customer service is a 2/10 Customer relations are 0/10 Room quality is 0/10. I would not recommend if your actually looking for a peaceful nights sleep. Premier Inn is all fake and the rooms are a myth. DONT WASTE YOUR MONEY.

It had been a while since my last visit but things were just as good as I remember. The staff were really friendly, on reception and in the breakfast room. The food was cooked amazingly and really set me up for the day. This team deserves all the credit they can get.