FourSeasons

Unfortunately there were not enough reviews when I booked through ********** I feel so wronged by the stay that it is borderline a scam, the B&B has rebranded from the old name (Mirage.. like the illusion it is!), you will still see the old tag on the doors and by the doorbell. Reading the reviews, they own another one nearby which seems better but they allow overbooking, so they send unaware people to the Four Season. The staff is friendly and helpful, the check-in and check-out were efficient and smooth so nothing to complain about it. The issue is the greediness of the owner that tried to transform a flat in a B&B obtaining rooms from questionable spaces. Maybe we were incredibly unlucky, but our room had like a bit with lower ceiling and an above garden/terrace/passage and where the bed was it was higher ceiling with a window closed with plywood. Same with the "door" it used to have glass and they put plywood (so no sound-proof), The rooms are directly into the main building stairs, so the ridiculous door did not made me safe at all considering that the main door downstairs gets stuck with the flooring and it is hard to close. The bed had no bedhead, and you could see hands stains in the paint behind the pillows, the mattress very uncomfortable springs, the towels were the most worn out I have seen in my life, with loose threads and small holes, the bedsheets paper-thin. The minibar was inside the wardrobe and made it go about 35 degrees, so we turned it off, the air con is positioned in the "entrance" and because of the lower ceiling in the middle, it struggles to cool the area where the bed is. The bath has some useless cover that will let water out on the floor. It has been a relatively cheap stay but with 20 euros more you can get much better places. Maybe other rooms are not as disgusting but in many years of travelling this has been the worst stay for quality of sleep, cleanliness, noise, safety and comfort. At least the staff is nice! To add to the injury the breakfast is in the nearby bar, all their pastries are cheap frozen stuff and their coffee brewing and milk frothing skills non-existent, I'd rather pay 5 euros less my stay and buy what I want. As I said, with Airbnb and the booming tourism everyone thinks they can get into the industry offering a level that maybe is not even worth of hostels.

In camera nn c era neanche l armadio solo alcune mensole e un palo con qualche gruccia asciugamani bucati e sfilacciati la luce dello specchio del bagno fulminata il foon nn funzionava pochissima pulizia ci sn stata 4 notti nn hanno svuotato nemmeno i cestini Esperienza negativa

Struttura da evitare assolutamente. Ho effettuato la prenotazione di due notti su Booking ma a una settimana dalla partenza mi arriva un'email nella quale risulta che la carta non è accettata, aggiorno i dati e mi arriva la medesima email di rifiuto. Allora contatto la struttura e mi dicono che il problema è Booking e mi dicono di rimettere la carta. Sembra tutto okay ma il giorno prima del soggiorno mi arriva un’email nella quale viene comunicata la cancellazione della camera. Richiamo quindi la struttura e mi comunica che non ci sono più stanze singole disponibili ma una doppia ad uso singolo. Prenoto perciò la camera offerta non passando da Booking. Arrivata in struttura la camera è totalmente diversa da quella che si può vedere nelle foto e per di più è sporca. Non prenotate qui !!