AmericInn by Wyndham Sartell

Everything was great. They had a 24 hour service desk. That was nice because we had no time to check in at 3:00 pm due to being at a wedding. The front desk lady was nice. The hair dryer had a hair hanging from in. But everything else was good.

Undeniably the worst If Nostradamus lived until July, 3rd 1566 I’m almost positive he would have predicted that this Americinn location in Sartell, MN would be ran down by an unprofessional employee at the front desk. I travel for work and have never left a review.. EVER! I hope this finds management or better yet the owners and they save this business by firing the, angry at the world, front desk lady. Pretty sure they know who she is (hard to miss). I feel bad for the hotel having to get hit with this review because of one employee that knows nothing about customer service but everything about everything! Ratings are crashing here fast.

Eh, so so. Room was good. We booked one with what we thought would have a couch, it didn't. But it did have a jacuzzi. We got a roll away cot for an extra 10 bucks instead. Left in the am for something and came back to find our room mid way stripped. When getting a receipt they claimed our room door was left open and that is why they went ahead and started cleaning it. I know we did not leave our room open. Even if we had planned to check out early when we left, I would not leave a hotel room door open. I told the lady at the front desk that I did not leave the room open. She kept saying it over and over, you left the room open that is why, you left the room open. No ma'am we did not, but not worth arguing. We've stayed here a few times before. Probably won't be back because of this.