B&B Hôtel Chartres le Forum

Accueil très réactive malgré plusieurs petit souci

Bon rapport qualité prix Personnel sympathique

Good value for money Expectations were not too high due to price we paid but we were pleasantly surprised. Check in seamless, parking right outside our door, spacious enough with large shower room. Very comfortable bed and separate communal rooms for eating close by room if wanted. For price we paid it was all we needed for a one night journey break. Very satisfied. Just for info there is no kettle on room but drinks stations available. Also only one pillow but didn't ask for additional so not sure if that is available. No complAints personally.

The property had an issue with insects which led to my wife having a fitful nights sleep. Also the toilet in my room was dripping all night. The location was useful though.

Had everything we needed, quick check in and staff spoke english which was really helpful.

Booked this hotel earlier in the year as a stopover travelling down to and back from the South. On our way down our room air-conditioning did not work, we didn't complain as only one night and with broken French this is not easy using the intercom. On our return journey we had another room where the Aircon does work but the dial to adjust is broken, the toilet cistern continuously fills and there is a knack to locking the door only known to reception. Overall the room is clean and reasonably presented but the maintenance is poor to say the least. We have been using B&B Hotels for many years and this has been the worst experience we've had. Sort it out B&B Hotels.