Brisamar Canteras

Room was good but only a tiny wardrobe,not big enough for two ! Not enough drawers so loved out of suitcases as well. Window looked out to courtyard so didn't know what the weather was like until outside. As staff friendly and helpful. Cleaners good.

Enjoyed a week at Apartamentos Brisamar Canteras Las Palmas de Gran Canaria. Location is superb surrounded with amenities it is right on the promenade almost in the middle (1 mile in each direction to the ends) &15 minutes walk from the bus station. The accommodation was really clean and well equipped the only day it wasn’t cleaned was Sunday when cleaner had the day off. The staff were all very friendly and approachable. I had a sea view from balcony rather than internal courtyard and an even better panoramic views from roof top sun terrace.

The personnal is very welcoming and smiley. The situation can't be better: in-front of the sea, between bars, restaurants and ice-creams. Howver, I would not recommand to go to this hotel considering the price of the trip (500 € for 7 nights) for a 2 stars hotel (in low tourisms period). The confort is questionable: beds are not of high quality (flat pillows), cigarettes smeels emerging from the bathroom, humidity remains in the room due to poor ventilation (marks on the ceiling). Hair-dryers were most likely older than me. Sound insulation is very poor, if you have a light-sleep, it will be difficult to have proper nights. I could not sleep more than 7 am due to loud noises from neighbours starting their day.

Rooms at the Calle Portugal side are noisy because of the restaurant opposite the road. Inner patio smells like cigarettes. Staff is very helpful and polite. Beach is right outside the main entrance. Everyday cleaning is included. Hotel is trying to save environment by reducing unnecessary towel changes. Overall it is a good place for a visit.

My husband & I stayed 4 nights here recently. The location is very good - easy.to reach even using public transport and hotels, cafes & restaurants all on the doorstep - as is the.promenade. We had an indoor apartment ie not sea facing, but the sea is literally just outside so you don't miss.out. Apartment was clean & had all that is required including television and wifi. Also close enough to walk to other areas such as Plaza 're Espana and themarkets. We also had access to a small patio area which was lovely.. We sadly did have a few small negatives. We booked an economy studio and on the website it advises " The rooms have a separate bathroom and kitchen, living room and bedroom. " The one we were given is shown on the website but did not have a separate living area - there were two beds, a kitchen area and a small table with two hard chairs. It was a very economical price but given description, I did expect a living room or at least a sofa. Not a deal breaker but disappointing as our beds were used for sitting on for some comfort. We also had a problem with the TV. This was out a fault of the hotel to be fair as was a signal issue however the initial handling of our query was not good as our issue was not passed onto other staff which we were told it would be. My husband has to go to reception twice to report it. I will add however after reporting it to different staff the second time, the issue was dealt with very quickly. On our last morning we checked out. I asked about the taxi to the airport I had booked the previous day and the very kind gentleman on reception knew nothing about a taxi and not was it booked. The lady at reception I had booked it though had apparently forgotten and it wasn't booked! Again however the gentleman at reception made us a new booking and even stayed with us to ensure the taxi arrived so a big thank you to him Some staff are very hospitable and good at their jobs whilst some others sadly are not but overall it was a nice stay and location is excellent.