Selina River Venao

Very disappointing. Terrible management, albeit the premises are nice. I had booked Selina Beach and got moved last minute by management to Selina River, where they gave us a room (305), despite it had been flagged by maintenance to management as unfit for guests, due to a large water leakage from the shower. Spent two days mopping the floor instead of enjoying our holiday, until eventually the room was changed. The new room didn’t have furniture: table, chairs etc. No help was given -nor offered- by receptionists to move the furniture (and personal items). We had to move the furniture ourselves. To complete the experience, the electricity plugs of the new room bunk beds didn’t work. All the management was able to do was to send a copy-paste standard apology via WhatsApp. Holiday ruined by very bad management. Absolutely NOT RECOMMENDED.

They have a nice pool area and hammocks near the rooms for relaxing in the shade. Would be nice to have more shelves in the micro room for storage. Close to the beach and good surf. Sometimes there are monkeys hanging around which is cool. Bathrooms were okay but they are really dark, new lights would help. Cleaners are coming through all rooms often and keeping things tidy.

me encanta selina river porque es muy tranquilo y fresco. la gente es maravillosa, son súper agradables y cariñosos. además es pet friendly por lo tanto pude ir con mi perrita noa. disfrutamos mucho de playa venao. si vuelvo repetiré en selina river seguro