Baymont by Wyndham Fort Collins

Worst experience with a hotel we have ever had. The manager ‘Vicky’ was a 70 year old woman with no teeth and multiple hickeys on her neck, dressed completely unprofessionally for any employee yet alone a manager. The other worker was incredibly confrontational after my friend said we needed a different room (which I’ve worked hotels for years and it’s not that hard to change small things whether booking 3rd party or not, to accommodate your guests). They were incredibly confrontational and rude, the employee said ‘or what’ to my friend after she was trying to say we needed a room or-( and was cut off) or we have to sleep in the car with 4 adults and a child. It was not a threat, but the employee made it a whole situation and was incredibly aggressive. After we had to book two rooms because my cousin didn’t have her ID, which we found, came back and then they did absolutely nothing for us. We were at the lake all day with a 5 year old and didn’t wanna drive home. They told us initially that they couldn’t cancel or refund my cousins room, then after the employees were completely out of line towards us- they all of a sudden could and would cancel my reservation. However we are out the money we paid(for two rooms) and now had to find another hotel. Which is a blessing because what a poorly ran hotel. Completely unprofessional, unacceptable and ghetto. Do NOT give these people your money. Went to the hotel next door, the staff was incredibly more professional, the pool, staff and entire process was so much more worth it for a small amount of money more.

Wyndham teach me how to be loyal

The hotel was under renovation which we were not aware of when booking. The floor carpet had stains & it didn’t look like the bathroom had been cleaned. Unfortunately it was a weekend of a university graduation so there were no other available hotel rooms to move to.

The bed was dirty and unclean. Both beds had hairs in them. One pillow was full of yellow drool. The comforter is gross with yellow stains and look like blood marks. The carpet is filthy(probably never vacuumed) with hairs. The closet is broken. The bathroom has black mold. The sheets have holes in them. The room smells like cat urine. The toilet seat is blood marks. The carpet is filthy(probably never vacuumed) with hairs. The closet is broken. The bathroom has black mold. The sheets have holes in them. The room smells like cat urine. The toilet seat is splattered with dry drops. The elevator is broken having to carry bags up to the 3rd floor. By far the worst hotel have ever stayed

Cigarette burns all over carpet in a nonsmoking room, heavy smell of smoke. Hallway walls with lots of tape over holes, a couple to vent of people “welcoming” us right outside the entrance and asking for money.

Weird check in process where they show you the room before signing you in? I prepaid on a nonrefundable reservation so had no real choice not to say it looks fine! The room was basic, bed surprisingly comfortable and a/c worked well, large tv, carpet stained but otherwise dated but clean. not many food choices at breakfast but coffee was hot.

Horrible, has mold in room, walls are falling apart. They make you sign papers so they dont have to give you your money back for being inhabitable. Very sketchy. Didn't end up staying the due to the place smelling and mold. Can't afford to get sick. Reporting to health department and fire marshal.

Make extra time for check in it will take over 30 minutes and the elevator is broken so if youre in a wheelchair or need the elevator call prior

They made me sign some a weird contract before I could stay. The room had hair in the bed, crumbs and stains on the floor, and the sink had the last persons toothpaste in it. The worst part was the in room AC which spread dust and other gross smells across the room