Hilton Lanzhou City Center

Everything was perfect from staff, room, views, food and accessibility. Only issue is the AC during winter times is very hot and won't cool the rooms down.

The facilities and services are very good, the hotel is very clean and the location is very convenient. I am very satisfied The hotel is exactly like the photos

Centrally located classical hotel with spacious rooms and friendly staff. Also nice pool facilities.

Very pleasant hotel for a longer stay. Our studio suite was spacious, well equipped, had a stunning view (floor 42), and was very clean. Pool and gym were excellent. The staff was very friendly and helpful. Not all staff speaks english, but with the help of translation apps, communication was no problem. Breakfast was versatile with Chinese as well as international dishes, well prepared and for a very reasonable prize. Buffet and a la carte dining was enjoyable as well. Unfortunately, in the lounge wine was offered only by bottle not by glas. The hotel is situated in the University area, with a nice park close-by and a subway station in walking distance.

Location is good, staff friendly and able to speak English, very helpful and nice. The room was decently decorated however there were a few inconveniences you would not expect from Hilton. Curtains were missing, noticed too late, in the morning the light was so bright through the sheer, my sleep was disturbed. The room was extremely hot (27 degrees celsius) while the ac was working it still felt too hot. The mattresses felt somewhat different from other Hilton hotels. I struggled falling asleep and kept waking up throughout the night. The internet speed is locked behind a Hilton membership (2025, having wifi locked behind membership is insane) The bathtub didn’t have any toiletries nearby, if you want to take a bath and wash yourself you will have to get out of the bathtub and reach for the shower gel or whatever else you need or bring your toiletries with you and put them next to the bathtub before getting in. The view was nice however the sofa in front of the big windows with the city view had stains and dark spots on it making it a bit uncomfortable to sit on it for too long.

Excellent amenities, love to stay again in the future.