St Regis Hotels in Langkawi

We recently spent 4 days and 3 nights at St. Regis Langkawi, and while the overall experience was pleasant, there were areas that could definitely be improved, especially considering the premium price point. Butler Service: While St. Regis is known for its signature butler service, our experience left us underwhelmed. We only met the butler in person twice throughout the stay, and even during check-out, no assistance was provided. It didn’t feel like a true “butler service” experience at all. Perhaps the hotel should reassess how they define and deliver this service to meet guest expectations. Valet Parking & Buggy Service: On a positive note, the valet and buggy services were excellent—efficient, friendly, and professional. The team handling this part of the hospitality really stood out. Breakfast: The breakfast spread was decent but honestly did not justify the price we paid. Some items were disappointing—like the congee, which was served cold, and the pre-fried noodles, which were dry and lacked flavor. Additionally, if you are vegetarian, I would strongly recommend informing the hotel in advance during your booking. Otherwise, you might be better off opting for a no-breakfast package, as the vegetarian selection is quite limited. Room & Housekeeping: The room itself was very comfortable, and the turn-down service each evening was well-executed, adding a nice touch to the overall stay. Overall Impression: St. Regis Langkawi offers a beautiful environment, comfortable accommodation, and standout valet/buggy services. However, for a luxury resort, the butler service didn’t meet expectations, and the food & beverage offerings, especially breakfast, could use significant improvement. With some adjustments in these key areas, the experience could truly match the brand’s luxury reputation.